Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 18, Problem 1PA
Summary Introduction
To determine: Architect’s flow rate?
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An architect has five projects to complete. She estimates that three of the projects willrequire one week to complete and the other two will require three weeks and four weeks.During the time these projects are completed (and assuming no other projects areworked on during this time), what is the architect’s flow rate (projects per week)?
An independent accountant is planning to prepare tax returns for six of her clients.Prior to her actually preparing each return, her secretary checks the client’s file to besure all the necessary documentation is there and obtains all the tax forms needed forthe preparation of the return. Based on past experience with the clients, her secretaryestimates that the following times (in hours) are required for preparation of the returnand for the accountant to complete the necessary paperwork prior to filing each return:Client Secretary Time Accountant Time1 1.2 2.52 1.6 4.53 2.0 2.04 1.5 6.05 3.1 5.06 0.5 1.5In what order should the work be completed in order to minimize the total timerequired for all six clients?
What are the benefits and drawbacks of the shortest processing time rule (SPT)?
Chapter 18 Solutions
Operations Management
Ch. 18 - Prob. 1CQCh. 18 - Prob. 2CQCh. 18 - Prob. 3CQCh. 18 - Prob. 4CQCh. 18 - Prob. 5CQCh. 18 - Prob. 6CQCh. 18 - With weighted shortest processing time, jobs are...Ch. 18 - Prob. 8CQCh. 18 - Prob. 9CQCh. 18 - Prob. 10CQ
Ch. 18 - Prob. 11CQCh. 18 - Prob. 12CQCh. 18 - Prob. 13CQCh. 18 - Prob. 14CQCh. 18 - Prob. 15CQCh. 18 - Prob. 16CQCh. 18 - Prob. 1PACh. 18 - Prob. 2PACh. 18 - Prob. 3PACh. 18 - Prob. 4PACh. 18 - Prob. 5PACh. 18 - Prob. 6PACh. 18 - Prob. 7PACh. 18 - Prob. 8PACh. 18 - Prob. 9PACh. 18 - Prob. 10PACh. 18 - Prob. 11PACh. 18 - Prob. 12PACh. 18 - Prob. 13PACh. 18 - Prob. 14PACh. 18 - Prob. 15PACh. 18 - Prob. 1CCh. 18 - Prob. 2CCh. 18 - Prob. 3CCh. 18 - Prob. 4C
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- What are the advantages and disadvantages of the shortest processing time (SPT) rule?arrow_forwardThe manager of the Personnel Department at City Enterprises has been reading about time-driven ABC and wants to apply it to her department. She has identified four basic activities her employees spend most of the their time on: Interviewing, Hiring, Assessment, and Separation Processing. The department employs 5 staff who perform these activities. The manager provides the following estimates for the amount of time it takes to complete each of these activities: Interviewing: 45 minutes. Hiring: 60 minutes. Assessment: 75 minutes. Separation Processing: 90 minutes. Employees in Personnel work 35-hour weeks with four weeks for vacation. Of the 35 hours, five are reserved for administrative tasks, training, and so on. The costs of the Personnel Department, including any allocated costs from other staff functions, are $972,000. During the year, Personnel conducted 1,200 interviews, made 375 hires, made 3,000 assessments, and had 250 separations. The manager of the Personnel…arrow_forwardDiablo Electronics manufactures four unique products (A, B, C, and D) that are fabricated and assembledin five different workstations (V, W, X, Y, and Z) using a small batch process. Each workstation is staffedby a worker who is dedicated to work a single shift per day at an assigned workstation. Batch setuptimes have been reduced to such an extent that they can be considered negligible. A flowchart denotesthe path each product follows through the manufacturing process as shown in Figure 5.2, where eachproduct’s price, demand per week, and processing times per unit are indicated as well. Inverted trianglesrepresent purchased parts and raw materials consumed per unit at different workstations. Diablo canmake and sell up to the limit of its demand per week, and no penalties are incurred for not being able tomeet all the demand.Which of the five workstations (V, W, X, Y, or Z) has the highest utilization, and thus serves as the bottle-neck for Diablo Electronics?arrow_forward
- A mortgage service office has the following four activities involved in approving a loan application. Note that a working day is 8 hours and there are 60 minutes in one hour. Activity Time (minutes) A. Property survey 24 B. Credit report 19 C. Title search 18 D. Final decision 20 The office has three employees, activities A, B and C are combined together and assigned to two employees, while the other employee is responsible for the last activity D. Under this setting, what would be the maximum number of loan applications the office can process per day? Numbers only, keep three decimals if not exact, either round up or down is okarrow_forwardAt the campus copy shop, six jobs have arrived in the order shown (A, B, C, D, E, and F) at the beginning of the day 1 (today, which is a work day). All of the jobs are due at various times today. Your job is to evaluate four common sequencing rules. JOB DUE (IN HOURS) DURATION (HOURS REQUIRED) A 8 (this job is due in 8 hours) 1.65 B 5.5 (this job is due in 5.5 hours) 1.20 C 4.5 (this job is due after lunch in 4.5 hours) 0.85 D 6 (this job is due in 6…arrow_forwardFILE UPLOAD: Draw a flowchart for customers fueling their cars at a gas station, starting with the customer exiting their car to refuel, and ending with the customer leaving the fueling station. Upload your flowchart as a file to answer this question. Include at least one decision block in your flowchart and at least 4 distinct activities. You can use any means to construct the flowchart (software, by hand, etc.). Remember to save your file in case you want to re-take the assignment.arrow_forward
- Given the data below, using the SPT heuristic sequencing rule, determine the completion date and tardiness for each job as well as the average completion time and average tardiness for all four jobs. Which of the following statements is true? Job Processing time (days) Due date (in days) A 10 10 B 5 8 C 15 25 D 8 15 a.Jobs B and D will have no tardiness b.The tardiness for Job A is 12 days c.The average tardiness is 19.75 d.The average completion time is 6.5arrow_forwardCurrently a company that designs Web sites has six customers in its backlog. The time since the order arrived, processing time, and promised due dates are given in the following table. Job Time Since Order Arrived (days ago) Processing Time (days) Due Date (days from now) A 6 18 48 B 4 22 52 C 1 30 70 D 10 14 28 E 7 12 56 F 5 20 62 Develop a schedule by using the first-come, first-served (FCFS) rule and calculate the average flow time and average days past due for the schedule. Develop a schedule by using the earliest due date (EDD) rule and calculate the average flow time and average days past due for the schedule. Comment on the performance of the FCFS and EDD rules relative to average flow time and average days past due.arrow_forwardThe constraints governing the jobs are as fo1lows: A and B are start jobs; A controls C, D and E; B controls F and J; G depends upon C; H depends on D; E and F control I and L; K follows J; L is also controlled by K; G, H, I and L are the last jobs. Draw the network,arrow_forward
- Payroll: Risks and Controls Below are some of the processes that are typically executed before, during, and after a payroll cycle: Employees record their hours worked. The supervisor reviews and approves each employee's time records with their signature. An officer from the Human Resources department updates employee files after receiving authorized records of overtime and leaves (vacations, illness, etc.) from the supervisor. Afterward, approved records are sent to the payroll officer in the accounting department. The payroll officer calculates the gross payment, applies deductions, and calculates the net payment. Subsequently, the final payroll is sent for the controller's approval. Payments are issued to employees using their preferred delivery method (check or direct deposit). Entries are generated for the corresponding payroll transactions. Withholdings for payroll taxes, Social Security, and Medicare are respectively remitted to the Department of Treasury and the Internal…arrow_forwardConsider the following tasks that must be assigned to four workers on a conveyor-paced assembly line (i.e., a machine-paced line flow). Each worker must perform at least one task. There exists unlimited demand unless stated otherwise. Time to Complete Task (seconds): Task 1: 30 Task 2: 25 Task 3: 15 Task 4: 20 Task 5: 15 Task 6: 20 Task 7: 50 Task 8: 15 Task 9: 20 Task 10: 25 Task 11: 15 Task 12: 20 The current conveyor-paced assembly-line configuration assigns the workers in the following way: • Worker 1: Tasks 1, 2, 3 • Worker 2: Tasks 4, 5, 6 • Worker 3: Tasks 7, 8, 9 • Worker 4: Tasks 10, 11, 12 What is the direct labor content (in seconds per unit)?arrow_forwardUsing the FCFS rule for scheduling, the sequence is Sunny Park Tailors has been asked to make three different types of wedding suits for separate customers. The table below highlights the time taken in hours for cutting and sewing (process 1) and delivery (process 2) of each For the schedule developed using the FCFS rule, the total length of time taken to complete the three suits (including of the suits. delivery) = hours (enter your response as a whole number). Times Taken for Different Activities (hours) Deliver Suit Cut and Sew Using Johnson's rule for 2-machine scheduling, the sequence is 1 2. For the schedule developed using the Johnson's rule, the total length of time taken to complete the three suits 3 (including delivery) = hours (enter your response as a whole number). Assume that orders for suits have been listed in the above table in the order in which they were received. Of the two developed schedules, V rule gets the schedule finished sooner.arrow_forward
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