Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 18, Problem 16CQ
Summary Introduction

To determine: The benefit of overbooking a resource?

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What is the relationship between the processing time at a resource and its capacity?a. They are the same.b. They are reciprocals of each other.c. They are multiples of each other.d. They are not related.
Shortest processing time minimizes the flow time of jobs at a resource because itreduces the processing times of the jobs. True or false?a. Trueb. False
Depending on how jobs arrive to a resource, it is possible that the average flow time of the jobswith first-come-first-served is lower than that with shortest processing time. True or false?a. Trueb. False
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