Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Question
Chapter 18, Problem 14PA
Summary Introduction
To determine: The maximum tardiness of all the jobs.
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Five jobs are waiting for processing through two work centers. Their processing time (in minutes) at each work center
is contained in the table below. Each job requires work center Alpha before work center Beta. According to Johnson's
rule, which job should be scheduled first in the sequence?
O A. V
OB. U
O C. R
OD. S
O E. T
Job
R
S
T
Alpha
20
23
50
26
55
Beta
34
35
20
26
75
What are the advantages and disadvantages of the shortest processing time (SPT) rule?
Five jobs are waiting for processing through two work centers. Their processing time (in minutes) at each work center is contained in the table below. Each job requires work center Sigma before work center Delta. According to Johnson's rule, what sequence of jobs will minimize the completion time for all jobs?
Job
Sigma
Delta
R
20
10
S
25
30
T
30
20
U
35
35
V
15
25
Part 2
A.
V−S−U−T−R
B.
V−R−U−S−T
C.
R−V−T−S−U
D.
S−U−T−V−R
E.
R−S−T−U−V
Chapter 18 Solutions
Operations Management
Ch. 18 - Prob. 1CQCh. 18 - Prob. 2CQCh. 18 - Prob. 3CQCh. 18 - Prob. 4CQCh. 18 - Prob. 5CQCh. 18 - Prob. 6CQCh. 18 - With weighted shortest processing time, jobs are...Ch. 18 - Prob. 8CQCh. 18 - Prob. 9CQCh. 18 - Prob. 10CQ
Ch. 18 - Prob. 11CQCh. 18 - Prob. 12CQCh. 18 - Prob. 13CQCh. 18 - Prob. 14CQCh. 18 - Prob. 15CQCh. 18 - Prob. 16CQCh. 18 - Prob. 1PACh. 18 - Prob. 2PACh. 18 - Prob. 3PACh. 18 - Prob. 4PACh. 18 - Prob. 5PACh. 18 - Prob. 6PACh. 18 - Prob. 7PACh. 18 - Prob. 8PACh. 18 - Prob. 9PACh. 18 - Prob. 10PACh. 18 - Prob. 11PACh. 18 - Prob. 12PACh. 18 - Prob. 13PACh. 18 - Prob. 14PACh. 18 - Prob. 15PACh. 18 - Prob. 1CCh. 18 - Prob. 2CCh. 18 - Prob. 3CCh. 18 - Prob. 4C
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- Currently a company that designs Web sites has six customers in its backlog. The time since the order arrived, processing time, and promised due dates are given in the following table. Job Time Since Order Arrived (days ago) Processing Time (days) Due Date (days from now) A 6 18 48 B 4 22 52 C 1 30 70 D 10 14 28 E 7 12 56 F 5 20 62 Develop a schedule by using the first-come, first-served (FCFS) rule and calculate the average flow time and average days past due for the schedule. Develop a schedule by using the earliest due date (EDD) rule and calculate the average flow time and average days past due for the schedule. Comment on the performance of the FCFS and EDD rules relative to average flow time and average days past due.arrow_forwardApply the four popular sequencing rules to the five jobs shown in the table below. For each sequence determine: The average completion time (sum of total flow time/number of jobs) Utilisation measure (Total job work time/Sum of total flow time) Average number of jobs in system (Sum of total flow time/Total job work time) Average job lateness (Total late days/Number of jobs) Job Due Job Work (Processing) Time Date (Days) (Days) 8 6 18 15 23 Job ABCDE 6 W ∞ NO 6 2 8 3 9arrow_forwardCourtney is a programmer receiving requests each week to analyze a large data base. Five jobs were on her desk Monday morning and she must decide in what order to write the code. Assume that all jobs arrived today (day 1 and hour 1), in the order shown below. Courtney has assigned the number of hours required to do the coding as noted. Note that Courtney works an 8-hour day and today is a work day. Due date Duration (hours required) Job (hours hence) A 8 16 2 C 24 10 32 16 E 12 6 In what sequence would the jobs be ranked according to the following decision rules: FCFS, EDD, SPT, LPT? According to the FCFS rule, the sequence of jobs should be According to the EDD rule, the sequence of jobs should be According to the SPT rule, the sequence of jobs should be According to the LPT rule, the sequence of jobs should bearrow_forward
- Courtney is a programmer receiving requests each week to analyze a large data base. Five jobs were on her desk Monday morning, and she must decide in what order to write the code. Assume that all jobs arrived today (day 1 and hour 1), in the order shown below. Courtney has assigned the number of hours required to do the coding as noted. Note that Courtney works an 8-hour day and today is a work day. JOB DUE DATE (HOURS HENCE) 18 36 10 22 14 E a) Sequence the jobs according to EDD. According to the EDD rule, the sequence of jobs should be b) What is the average completion (flow) time? The average completion (flow) time is c) What is the average job lateness? The average job lateness is d) What is the average number of jobs in the system? The average number of jobs in the system is place). DURATION (HOURS REQUIRED) 3 19 4 9 5 days (round your response to one decimal place) days (round your response to one decimal place). jobs (round your response to one decimalarrow_forwardTo control queue and make deadlines, two things are essential: must schedule and plan carefully , what are these ?arrow_forwardThe following jobs are waiting to be processed at a small machine center. JOB 10 20 30 40 50 DUE DATE 260 256 260 265 275 DURATION (DAYS) According to the LPT rule, the sequence of jobs should be 10, 50, 40, 20, 30 b) What is the average completion (flow) time? The average completion (flow) time is 62.8 days (round your response to one decimal place) c) What is the average job lateness? The average job lateness is 11.0 days (round your response to one decimal place). d) What is the average number of jobs in the system? The average number of jobs in the system is jobs (round your response to one decimal place). 28 12 8 18 22 D Points: 2 of 4 All dates are specified as manufacturing planning calendar days. Assume that all jobs arrived on day 200 (yesterday) in the order shown but are not scheduled to begin until day 201 (today). a) Sequence the jobs according to LPTarrow_forward
- state whether or not each situation would be considered “compensable time” (and why or why not). An employee of a fast food chain has to arrive at work 15 minutes early to change into the“mascot” costume and it typically takes another 15 minutes at the end of the shift to change outof the costume and properly store it. Due to the cost of the costume, employees are notallowed to take the costume home. The “mascots” typically work from 10am – 2pm, to coverthe lunch rush periods. How much time would be “compensable” for the mascots, assumingthe conditions/schedule listed above?2) George is a Radiology Technician at a local hospital and when on call, is required to be nofurther than 30 minutes away from the facility. Is the “on call” time, compensable?arrow_forwardConsider the following process at a pharmacy.Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they have to wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pickup time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…arrow_forwardConsider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they have to wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pickup time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…arrow_forward
- Consider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they must wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pick-up time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…arrow_forwardConsider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they must wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pick-up time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…arrow_forwardConsider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they have to wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pickup time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…arrow_forward
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