Process time is part of cycle time. The process time of a business process refers to: a. alWways is the largest part of cycle time. b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line) c. is ofFten considered to be value-added time to the customer. d. timMe from beginning to completion of the business process.

Process time is part of cycle time. The process time of a business process refers to: a. alWways is the largest part of cycle time. b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line) c. is ofFten considered to be value-added time to the customer. d. timMe from beginning to completion of the business process.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 27P

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