Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Question
Chapter 20, Problem 3PA
Summary Introduction
To determine: The need which fits the description in Kano model.
Given scenario: Customer are happy when the need is met but not dissatisfied when the need is not met.
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Chapter 20 Solutions
Operations Management
Ch. 20 - Prob. 1CQCh. 20 - Prob. 2CQCh. 20 - Prob. 3CQCh. 20 - Prob. 4CQCh. 20 - Prob. 5CQCh. 20 - The Kano model classifies needs into three...Ch. 20 - Prob. 7CQCh. 20 - Prob. 8CQCh. 20 - Prob. 9CQCh. 20 - Prob. 10CQ
Ch. 20 - Prob. 11CQCh. 20 - Prob. 12CQCh. 20 - Prob. 13CQCh. 20 - Prob. 14CQCh. 20 - Prob. 15CQCh. 20 - Prob. 16CQCh. 20 - Prob. 17CQCh. 20 - Prob. 18CQCh. 20 - Prob. 19CQCh. 20 - Prob. 1PACh. 20 - Prob. 2PACh. 20 - Prob. 3PACh. 20 - Prob. 4PACh. 20 - Prob. 5PACh. 20 - Prob. 6PACh. 20 - Prob. 7PACh. 20 - Prob. 1CCh. 20 - Prob. 2CCh. 20 - Prob. 3C
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- Identify and describe at least three "needs" you have that could be satisfied for you through the use of 3D printing.(Remember Function - what it does and Form - how it looks matter!) Make sure you identify each possible need before you describe it. What is your proposed solution to this need? In other words, of the three needs, you described previously, which "need" best fits the parameters of your 3D printing problem? Describe the solution and why you chose it for this specific 3D printing project.arrow_forwardMature and well-established 2 points products are usually characterized by intense competition as new brands enter the market. * O True O Falsearrow_forwardBoredom is best classified as an example of which of the following needs? A. a power need B. a primary need C. a secondary need D. a psychological needarrow_forward
- Which of the following would be the impact of mistakes in marketing budgeting? Nothing happen to the company and the brand The company will still make a lot of profit None of the option The company and the brand may have to live with mistakes for the entire yeararrow_forwardFalse Everyone who buys a given product wants the same benefit from it. True False erarrow_forward(9) Value proposition is a set of buyers who share common needs or characteristics that the company decides to serve. Α. True False Select one: True False B.arrow_forward
- Product differentiation relies on customers having different perceptions of the offered product or service. Group of answer choices True Falsearrow_forwardA manufacturer of a wearable fitness tracker has identified two groups of consumers for its product: occasional exercisers and competitive runners. Occasional exercisers, on average, have lower values for fitness trackers than competitive runners. Additionally, occasional exercisers attribute almost no extra value to a “friends” feature that lets you keep track of and compete with other users, while competitive runners, on average, value the friends feature. The manufacturer is considering introducing two different models. The manufacturer has determined that occasional exercisers value a fitness tracker without the friends feature at $70 and one with the friends feature at $80, while competitive runners value the two versions at $80 and $150. Suppose the manufacturer is considering three pricing strategies: 1. Market a single type of fitness tracker with the friends feature at $80 to both occasional exercisers and competitive runners. 2. Market a single type of fitness tracker with…arrow_forwardWhen consumers believe only an infinite supply of a product exists, the perceived value of the product might increase. * True O Falsearrow_forward
- i need to select only option in above give, so which one is correct optionarrow_forwardA product that does not meet quality control standards and needs to be reworked to be salable as either an irregular or a good product is classified as: Group of answer choices A product that does not meet quality control standards and needs to be reworked to be salable as either an irregular or a good product is classified as: Defective units Scrap materials Waste materialsarrow_forwardCoach Carter, the head coach of the Spring Valley football team, takes his players to breakfast after the season is done and asks them to share their feedback on the season. He asks questions and follow-up questions based on the responses he receives. His approach would be an example of: Survey Observation Experiments Focus group Interviewarrow_forward
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