Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
thumb_up100%
Chapter 7, Problem 7.4AAC
Summary Introduction
To Determine:
A refusal letter that maintains good relations with your client Ms. Elliana Larios.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
What is the best way to improve customer service policies and retain customers after a customer service representative at a company called a customer "an idiot?"
Imagine you were the CEO of a major brand that was approached by Morgan Spurlock during the filming of The Greatest Movie Ever Sold. In 1-2 sentences, explain one reason why your brand might want to pay for brand placement in his movie. In 1 - 2 SEPARATE sentences, explain one reason why your brand might NOT want to.
Assume you've been asked by the vice president of marketing to design a program to generate labels for a one-time advertising promotion. As an IT manager, you're well aware that the labels may be created more quickly by exporting data to a word processing program and employing the mail merge feature. What would you do if you were in this situation??
Chapter 7 Solutions
Essentials of Business Communication (MindTap Course List)
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, subject and related others by exploring similar questions and additional content below.Similar questions
- Give at least one similarity and one difference among the sources of travel agency and tour operator revenues. Explain your answer in no more that 7 sentences.arrow_forwardAs a customer of a business company that sells dietary products, you are interested to share your positive and negative experiences or testimonies. Unfortunately, the company does not provide any platform for you or any other customer to do so. Therefore, you have decided to request for the company to develop a Web-Based Customer Relationship Management Systems. List at least ten (10) combinations of the functional and non functional requirements for this system.arrow_forwardlearned about nonroutine skills and how management information systems (MIS) can help you to gain those skills. What nonroutine skills do you currently possess? Do you consider those skills to be marketable?arrow_forward
- Mr. Ahmed had subscribed for a new internet package from Omantel, however he was not happy with the speed. What process of selling offers Mr. Ahmed the best chance to express his unhappiness after experiencing the service? a. Personal selling b. Provocative selling c. Telemarketing d. Team sellingarrow_forwardPlease answer in short and ASAP, thanksarrow_forwardWhen you suggest that your employer use Facebook, LinkedIn, and Twitter to advertise job openings for a new clinic because the medical staff necessary is in short supply, the clinic director refuses, declaring “That's just not the image we want to present. Patients want to trust their healthcare providers. Besides, nurses and medical technicians aren't going to be looking on Facebook for a job.” How much truth is there to his statement? Do you agree? Explain your choice of the best combination of methods to recruit medical staff.arrow_forward
- why talking with buyers rather than talking at buyers is critical to success in selling. how salespeople use effective questioning to maintain subtle control over the buyer-seller communication dialogue.Give specific examples of how you’ve seen this done effectively or how you have seen this done poorly.arrow_forwardDiscuss the effectiveness of a sales letter when it grabs the reader’s attention, builds interest, and motivates action. What mistakes have you seen in sales letters that should be avoided in your writing? Provide some concrete examples on how they could be overcome.arrow_forwardDescribe any services listed that enable you to make a call without paying for it yourself. What help does the directory offer in guiding telephone users on how to make international calls? Briefly describe some of the information contained within the directory, apart from telephone listings, and explain how useful the information you have researched is to businesses in particular. Registered telephone customers are listed in alphabetical order. Prove this is a true statement. To what extent would you agree that the order of listing in the telephone directory could be useful to someone trying to decide the order in which to place items in a filing system?arrow_forward
- Write an informal report based on the text below: Your company, an apparel specialty store chain, has a relatively large number of salespeople. However, management isn't satisfied with the way the company evaluates the individual performance of sales associates. One controversial method involves filming sales transactions. Management finds this intriguing, but you believe the sales staff may find it intrusive. What other methods are used? Select companies similar to yours to determine what they are doing. What are the pros and cons of each? In your view, which method(s) would be best for your company?arrow_forward8. As a distributor for Unique Creation, you want to write a letter to the Marketing Manager to request for an updated price list of products. State the approach will you adopt in writing this letter. In not more than two (2) sentences, explain the reason for your choice of approach. 9. The grapevine is the social network of informal communication that helps people to interpret the organization. State 3 disadvantages of grapevine to an organization. 10. Adaptation is an essential component of effective communication. Explain 2 ways through which you can adapt your message, in not more than two (2) sentences.arrow_forwardcompany: Bell helicopter A detailed summary of the company that includes an overview, its sales structure, key products, and other relevant information Description of a business-to-business sales function that you could perform for this company, including a short draft list of possible products/services you could representarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage LearningEssentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage LearningAccounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
- International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education