Chapter 4, Problem 1CRQ

Define learning. Why is an understanding of learning important for managers?

Summary Introduction

To determine:

The concept of learning and its importance for managers.

Introduction

Learning is defined as the process of modifying existing or acquiring new preference, values, skills, behaviors, knowledge. Some of the leaning is instant which is triggered by a single event, whereas, much of the knowledge and skill are ascertained from repeated exposures or experiences.

Explanation of Solution

Learning is defined as relatively permanent and measurable change in the behavior of an individual through study, instruction and experience. Whereas the group learning is essentially political, individual learning is selective. The measurement of self-learning is not possible. However, its results are measurable.

The understanding of learning is significant for managers because they get to know about different theories such as classical conditioning, operant conditioning, social learning theory which can be used to reinforce and motivate its subordinates. The managers will get to know about the positive and negative reinforcement which can be used to change the behavior of the employees at the workplace. The managers will be apprised of the self-management process which supports them in managing their day to day task in an effective manner. Understanding of learning will also provide insight about the behavioral modification program to the manager.

It can be concluded that learning can be defined as a change in behavior of an individual on a permanent basis as a result of an experience. Learning apprises manager with the positive and negative reinforcement that can be used by them to change the behavior of their subordinates and self-management process for them to manage their day to day task.