EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 15, Problem 7PA
Summary Introduction
Interpretation: Thequality costs pertaining to the operation of a college is to be enumerated along with the classifications of the costs into 4 major categories.
Concept Introduction: Cost of quality refers to the total cost incurred in quality related efforts and deficiencies in an organization.
The cost of quality refers to the costs that are associatedwith avoiding poor quality.
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