Pareto Diagram needs to be made based on the given information. Concept Introduction: Cost of quality analysis helps to identify the problems in operations and managers can suggest improvement measures based on that. Cost of quality has four categories: Prevention costs, appraisal costs, internal failure costs and external failure costs.

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Chapter 15, Problem 13PA

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Interpretation: Pareto Diagram needs to be made based on the given information.

Concept Introduction: Cost of quality analysis helps to identify the problems in operations and managers can suggest improvement measures based on that. Cost of quality has four categories: Prevention costs, appraisal costs, internal failure costs and external failure costs.

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