EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 15, Problem 14PA
Summary Introduction
Interpretation: Examples of ‘poka-yoke’ in consumer products or manufacturing or service process needs to be discussed.
Concept Introduction: Poka yoke is a Japanese term that means mistake proofing. It’s also known as a technique for avoiding simple human errors at work. It is a highly effective quality control tool.
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