Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 14, Problem 14.7AAC
Summary Introduction
To determine: What are the skills or traits a recruiter will want to discuss in an interview?
Introduction/case summary (question specific): For an interview to be successful, one is required to be well prepared. Aside from the technical skills that are job specific, other skills such as problem-solving skills, interpersonal skills, efficiency, flexibility, leadership, and productivity are essential factors to consider in an interview.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
Interviewing Candidates
The interview is the most widespread selection method used to fill positions in organizations. Unfortunately, research on employment interviews has shown that, without proper care, interviews can be unreliable, low in validity, and biased against different groups. One way to improve the interview process is for HR staff to keep the interview structured, standardized, and focused on accomplishing a small number of goals. Moreover, using situational interviews—where applicants are confronted with specific issues, questions, or problems that are likely to arise on the job—have provided pertinent information about the way an applicant may handle the job he or she is applying to fill. In the following case, a local small business is overwhelmed by responses to a job posting and asks an HR consultant to assist in the selection process.
David Holmes is an HR consultant hired by Beds O' Plenty (BOP), a local mattress company. BOP is a fairly new business that has…
Interviewing Candidates
The interview is the most widespread selection method used to fill positions in organizations. Unfortunately, research on employment interviews has shown that, without proper care, interviews can be unreliable, low in validity, and biased against different groups. One way to improve the interview process is for HR staff to keep the interview structured, standardized, and focused on accomplishing a small number of goals. Moreover, using situational interviews—where applicants are confronted with specific issues, questions, or problems that are likely to arise on the job—have provided pertinent information about the way an applicant may handle the job he or she is applying to fill. In the following case, a local small business is overwhelmed by responses to a job posting and asks an HR consultant to assist in the selection process.
David Holmes is an HR consultant hired by Beds O' Plenty (BOP), a local mattress company. BOP is a fairly new business that…
Interviewing Candidates
The interview is the most widespread selection method used to fill positions in organizations. Unfortunately, research on employment interviews has shown that, without proper care, interviews can be unreliable, low in validity, and biased against different groups. One way to improve the interview process is for HR staff to keep the interview structured, standardized, and focused on accomplishing a small number of goals. Moreover, using situational interviews—where applicants are confronted with specific issues, questions, or problems that are likely to arise on the job—have provided pertinent information about the way an applicant may handle the job he or she is applying to fill. In the following case, a local small business is overwhelmed by responses to a job posting and asks an HR consultant to assist in the selection process.
David Holmes is an HR consultant hired by Beds O' Plenty (BOP), a local mattress company. BOP is a fairly new business that has…
Chapter 14 Solutions
Essentials of Business Communication (MindTap Course List)
Ch. 14 - Prob. 11CTCh. 14 - Prob. 12CTCh. 14 - Prob. 13CTCh. 14 - Prob. 14CTCh. 14 - Prob. 15CTCh. 14 - Prob. 14.2AACCh. 14 - Prob. 14.3AACCh. 14 - Prob. 14.4AACCh. 14 - Prob. 14.5AACCh. 14 - Prob. 14.6AAC
Ch. 14 - Prob. 14.7AACCh. 14 - Prob. 14.8AACCh. 14 - Prob. 14.9AACCh. 14 - Prob. 14.10AACCh. 14 - Prob. 14.11AACCh. 14 - Prob. 14.12AACCh. 14 - Prob. 14.13AACCh. 14 - Prob. 14.14AACCh. 14 - Prob. 14.15AACCh. 14 - Prob. 14.16AACCh. 14 - Prob. 14.17AACCh. 14 - Prob. 14.18AACCh. 14 - Prob. 14.19AACCh. 14 - Prob. 14.20AACCh. 14 - Prob. 14.21AACCh. 14 - Prob. 14.22AACCh. 14 - Prob. 14.23AACCh. 14 - Prob. 14.24AACCh. 14 - Prob. 14.25AACCh. 14 - Prob. 1EC14
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, subject and related others by exploring similar questions and additional content below.Similar questions
- If blind recruiting helps eliminate bias during the recruitment process, then what does that say about social media platforms such as Linked In that are commonly used for recruiting applicants? Will using those platforms expose companies to greater liability compared to using more traditional means of recruiting?arrow_forwardOnline multiple-choice questionnaires are a hot trend in recruiting, experts say. Employers may ask not only how applicants would handle tricky situations, but also how happy they are or how much they have stolen from their previous employer. The multiple-choice format poses a dilemma for the applicant whether to be truthful or say what the employer might want to hear. Is this practice fair? What are some advantages and disadvantages of this practice?arrow_forwardInterviews can take place in a number of ways (e.g., face-to-face, one-on-one, phone, skype, web, video, panel, forum, structured, non-structured, behavioral, and situational). In preparing for any interview, basic techniques are used. Explore and identify the various ways to prepare for a job interview.arrow_forward
- As an HR manager, you will most likely interview job candidates. What actions can you take to ensure that an interview is effective?arrow_forwardOnline multiple-choice questionnaires are a hot trend in recruiting, experts say. Employers may ask not only how applicants would handle tricky situations, but also how happy they are or how much they have stolen from their previous employer. The multiple-choice format poses a dilemma for the applicant whether to be truthful or say what the employer might want to hear. Is this practice fair? What are some advantages and disadvantages of this practice? "Like criminal background checks and drug tests, the social media check is quickly becoming an automatic part of the hiring process," asserts Melissa Bell, editor of Blogpost for The Washington Post. Do you believe employers are justified or ethical in making these kinds of searches before hiring? Does this assume that candidates may be criminals? Isn't this similar to snooping?arrow_forwardAn organization operating in media industry has been conducting a selection interview to hire an office assistant. Being HR manager of that organization you need to design and conduct an effective job interview. Being responsible of this hiring activity, discuss the steps you will take to avoid any possible discrimination during that selection interviewarrow_forward
- As a hiring manager you will probably ask similar questions to most of your candidates - "What's the greatest challenge you've overcome?" "What interests you in our company? Now imagine if you had to ask your candidate this -- "If you were a pizza delivery person, how would you benefit from scissors? This question changes the conversation a bit. Funny and unexpected questions have proven so useful during the interview process that big corporations like Apple and Hess tend to use at least one during their interviews. You've been given an elephant. You can't give it away or sell it. What would you do with the elephant? If you were a tree, what kind of tree would you be and why? We finish the interview and you step outside the office and find a lottery ticket that ends up winning $10 million. What would you do? If you had a choice between two superpowers, being invisible or being able to fly, which one would you choose?" Instructions For each question what do you think the hiring…arrow_forwardAll of the following are tips for the job interview process except: Send a thank you note or email to the interviewer within 1-2 days after the interview. Manage your time wisely by scheduling close together. Research the position, the company, and industry prior to the interview. Bring copies of your resume and cover letter.arrow_forwardDifferent kinds of questions can be used in an interview. Assume that you were commissioned to interview several people in a company. Before starting the first interview, your supervisor instructed you to limit yourself to asking open-ended or closed-ended questions. Required: (a) What would be the best kind of questions to use in these interviews? Explain your reasons to justify your answer to the previous question.arrow_forward
- How should an effective interviewer behave during interview? As an interviewer, which interviewing technique you would use to select a candidate for the job of customer services/customer complaint handling officer and why?arrow_forwardTrue or False: We can use one-to-one interview to understand why customers value certain features more and what benefits these features can offer.arrow_forwardexplain and give examples of the following types of interview: undirected interview structured interview situational interview Behavior Description Interview Sequential and panel interviews telephone interviews computer interviews video interviews and Compare and contrast the different types of interviews. In this comparison, you must expose: how do they look alike What is the difference between them.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning
Understanding Management (MindTap Course List)
Management
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Cengage Learning