Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 14, Problem 14.16AAC
Summary Introduction
To determine: deciding on the best way to answer inappropriate or illegal questions.
Introduction: In some countries asking questions such as race, color, gender, religion, national origin, birth place, disabilities, marital status, and salary.
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Interviews can take place in a number of ways (e.g., face-to-face, one-on-one, phone, skype, web, video, panel, forum, structured, non-structured, behavioral, and situational). In preparing for any interview, basic techniques are used. Explore and identify the various ways to prepare for a job interview.
All of the following are tips for the job interview process except:
Send a thank you note or email to the interviewer within 1-2 days after the
interview.
Manage your time wisely by scheduling close together.
Research the position, the company, and industry prior to the interview.
Bring copies of your resume and cover letter.
Interviewing Candidates
The interview is the most widespread selection method used to fill positions in organizations. Unfortunately, research on employment interviews has shown that, without proper care, interviews can be unreliable, low in validity, and biased against different groups. One way to improve the interview process is for HR staff to keep the interview structured, standardized, and focused on accomplishing a small number of goals. Moreover, using situational interviews—where applicants are confronted with specific issues, questions, or problems that are likely to arise on the job—have provided pertinent information about the way an applicant may handle the job he or she is applying to fill. In the following case, a local small business is overwhelmed by responses to a job posting and asks an HR consultant to assist in the selection process.
David Holmes is an HR consultant hired by Beds O' Plenty (BOP), a local mattress company. BOP is a fairly new business that has…
Chapter 14 Solutions
Essentials of Business Communication (MindTap Course List)
Ch. 14 - Prob. 11CTCh. 14 - Prob. 12CTCh. 14 - Prob. 13CTCh. 14 - Prob. 14CTCh. 14 - Prob. 15CTCh. 14 - Prob. 14.2AACCh. 14 - Prob. 14.3AACCh. 14 - Prob. 14.4AACCh. 14 - Prob. 14.5AACCh. 14 - Prob. 14.6AAC
Ch. 14 - Prob. 14.7AACCh. 14 - Prob. 14.8AACCh. 14 - Prob. 14.9AACCh. 14 - Prob. 14.10AACCh. 14 - Prob. 14.11AACCh. 14 - Prob. 14.12AACCh. 14 - Prob. 14.13AACCh. 14 - Prob. 14.14AACCh. 14 - Prob. 14.15AACCh. 14 - Prob. 14.16AACCh. 14 - Prob. 14.17AACCh. 14 - Prob. 14.18AACCh. 14 - Prob. 14.19AACCh. 14 - Prob. 14.20AACCh. 14 - Prob. 14.21AACCh. 14 - Prob. 14.22AACCh. 14 - Prob. 14.23AACCh. 14 - Prob. 14.24AACCh. 14 - Prob. 14.25AACCh. 14 - Prob. 1EC14
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- Interviewing Candidates The interview is the most widespread selection method used to fill positions in organizations. Unfortunately, research on employment interviews has shown that, without proper care, interviews can be unreliable, low in validity, and biased against different groups. One way to improve the interview process is for HR staff to keep the interview structured, standardized, and focused on accomplishing a small number of goals. Moreover, using situational interviews—where applicants are confronted with specific issues, questions, or problems that are likely to arise on the job—have provided pertinent information about the way an applicant may handle the job he or she is applying to fill. In the following case, a local small business is overwhelmed by responses to a job posting and asks an HR consultant to assist in the selection process. David Holmes is an HR consultant hired by Beds O' Plenty (BOP), a local mattress company. BOP is a fairly new business that…arrow_forwardInterviewing Candidates The interview is the most widespread selection method used to fill positions in organizations. Unfortunately, research on employment interviews has shown that, without proper care, interviews can be unreliable, low in validity, and biased against different groups. One way to improve the interview process is for HR staff to keep the interview structured, standardized, and focused on accomplishing a small number of goals. Moreover, using situational interviews—where applicants are confronted with specific issues, questions, or problems that are likely to arise on the job—have provided pertinent information about the way an applicant may handle the job he or she is applying to fill. In the following case, a local small business is overwhelmed by responses to a job posting and asks an HR consultant to assist in the selection process. David Holmes is an HR consultant hired by Beds O' Plenty (BOP), a local mattress company. BOP is a fairly new business that has…arrow_forwardThe purpose of the informational interview questions is to learn more about the career and what it's like to work in this occupation. Plan for an informational interview that would last from 15–30 minutes. It is not required to identify your interviewee for this assignment, but you do need to identify the target career area. For computer Network Architect can you List 10 questions, numbered from 1 to 10 in the order in which you would ask the questions, with 1 being the first question?arrow_forward
- Assume you are on a job interview and you have listed on your resume a career interest in facilities planning. The firm where you are interviewing is a consulting firm that specializes in problem solving for transportation, communication, and the service industries. React to the following statement directed to you by the firm’s personnel director: “Facilities planning is possibly of interest to a firm involved in manufacturing, but it is not clear that our customers have needs in this area sufficient for you to pursue your field of interest.”arrow_forwardAn organization operating in media industry has been conducting a selection interview to hire an office assistant. Being HR manager of that organization you need to design and conduct an effective job interview. Develop and write down the five situational, five behavioral and five job knowledge interview questions relevant to the office assistant positionarrow_forwardOnline multiple-choice questionnaires are a hot trend in recruiting, experts say. Employers may ask not only how applicants would handle tricky situations, but also how happy they are or how much they have stolen from their previous employer. The multiple-choice format poses a dilemma for the applicant whether to be truthful or say what the employer might want to hear. Is this practice fair? What are some advantages and disadvantages of this practice?arrow_forward
- explain and give examples of the following types of interview: undirected interview structured interview situational interview Behavior Description Interview Sequential and panel interviews telephone interviews computer interviews video interviews and Compare and contrast the different types of interviews. In this comparison, you must expose: how do they look alike What is the difference between them.arrow_forwardAn effective hiring process requires a thorough knowledge of appropriate questions to ask on an application and during an interview. Identify and discuss key questions that you would ask on the written application and during a face-to-face interview that would enable you, as a manager, to hire the best qualified applicant for a position.arrow_forwardHow should an effective interviewer behave during interview? As an interviewer, which interviewing technique you would use to select a candidate for the job of customer services/customer complaint handling officer and why?arrow_forward
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