OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 6, Problem 3P

The Stylish Hair Salon has three stylists who provide servies to women. After checking in with the receptionist, which takes an average of 1 minute, the customer's hair is washed, dried, and shied, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist.

  1. a. What is the capacity of the process, and what is the bottleneck?
  2. b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system?
  3. c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
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The Stylish Hair Salon has three stylists that provide services to women. After checking in with the receptionist, which takes an average of one minute, the customer's hair is washed, dried, and styled taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist. a. What is the capacity of the process and what is the bottleneck? b. Whatis the average throughput time, and if the average flow rate is five customers per hour, what is the average number of customers in the system? c. If the input to the system is random, what will happen as the flow rate approaches the capacity
The Stylish Hair Salon has three stylists who provideservices to women. After checking in with the receptionist, which takes an average of 1 minute, the customer’s hair is washed, dried, and styled, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist. a. What is the capacity of the process, and what is the bottleneck? b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system? c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
The Stylish Hair Salon has three stylists who provide services to women. After checking in with the receptionist, which takes an average of 1 minute, the customer’s hair is washed, dried, and styled, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist.a. What is the capacity of the process, and what is the bottleneck?b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system?c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
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