Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 6, Problem 20CQ
Summary Introduction
To determine: The effect on the average tenure of an employee.
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If the employee turnover increases, the average tenure of an employee in the company:a. increases.b. decreases.c. stays the same.d. cannot be determined from the given information.
The employee turnover can be computed as:a. Number of new employees recruited per year/Average number of employeesb. Average number of employees/Number of new employees recruited per yearc. 1/2 × Average time an employee spends with the companyd. 1/2 × Number of new employees recruited per year
Which of the following represents one way a company’s managers can use their discretion to manage the company’s reported earnings?
Front-end loading of cash
Paying expenses in the same period as they are reported on the income statement
Recognizing revenue in the same period that services are provided
Front-end loading of revenue
Chapter 6 Solutions
Operations Management
Ch. 6 - Prob. 1CQCh. 6 - Prob. 2CQCh. 6 - Prob. 3CQCh. 6 - Prob. 4CQCh. 6 - Prob. 5CQCh. 6 - Prob. 6CQCh. 6 - Prob. 7CQCh. 6 - A learning curve following the power law has what...Ch. 6 - Prob. 9CQCh. 6 - Prob. 10CQ
Ch. 6 - Prob. 11CQCh. 6 - The learning curve coefficient LCC(10, 0.8)...Ch. 6 - Prob. 13CQCh. 6 - Instead of using the learning curve coefficient...Ch. 6 - Prob. 15CQCh. 6 - Prob. 16CQCh. 6 - Prob. 17CQCh. 6 - Prob. 18CQCh. 6 - Prob. 19CQCh. 6 - Prob. 20CQCh. 6 - Prob. 21CQCh. 6 - Prob. 22CQCh. 6 - Prob. 23CQCh. 6 - Prob. 24CQCh. 6 - Prob. 25CQCh. 6 - Prob. 1PACh. 6 - Prob. 2PACh. 6 - Prob. 3PACh. 6 - Prob. 4PACh. 6 - Prob. 5PACh. 6 - Prob. 6PACh. 6 - Prob. 7PACh. 6 - Prob. 8PACh. 6 - Prob. 9PACh. 6 - Prob. 10PACh. 6 - A company has 2200 employees, on average, and it...Ch. 6 - Prob. 12PACh. 6 - Prob. 13PACh. 6 - Prob. 14PACh. 6 - In October 1908, just prior to the launch of his...Ch. 6 - Prob. 2CCh. 6 - Prob. 3C
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- In part, physicians' salaries are higher than secretaries' salaries because it takes more years to train to become a physician than it does to become a secretary. True Falsearrow_forwardWhich description is NOT related to flexible grouping of students? * a.A 10-year-old student is studying reading with 9-year olds but does math with 7-year olds if this grouping matches his/her level of achievement. b.It is the easiest administrative arrangement to accommodate all children. c.Continuous progress of students in a heterogeneous classroom is emphasized. d.Pre-assessment provides the basis for grouping and regrouping students according to interest, needs, and abilitiesarrow_forwardMariam's boss notices how positive and upbeat she is at work every day and thinks that she is an ideal employee. He fails to notice that she often doesn't complete her work on time. Which of the perceptual processes biases (errors) is presented in this case? Define it. Use the editor to format your answerarrow_forward
- A company has 2200 employees, on average, and it recruits, on average, 300 employeesper year. What is the average tenure of an employee?arrow_forwardWhich of the following employee benefits has the greater value? (Assume a 25 percent tax rate.) A nontaxable pension contribution of $5,500 or the use of a company car with a taxable value of $7,430. A life insurance policy with a taxable value of $510 or a nontaxable increase in health insurance coverage valued at $370.arrow_forwardAssume that you are working for a telecommunications company. your company tracks churn (customer turnover). your estimated churn rate is 1.5% what is your annual retention rate?arrow_forward
- determining insurance types or managed care plans, entering demographic data into the computer, posting a variety of transactions, scheduling appointments, and professionalism. In other words, working as a receptionist in a medical office should be a professionally trained medical assistant who is flexible and prepared for a variety of duties. Scenario: You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Instructions: For your initial post, answer the following 2 questions: a. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words). b. How should this behavior be addressed? Who should address this employee? Ugarrow_forwardConsider the trajectory showing the percentage of patient records entered correctly intoa computer by a typist. What shape would a learning curve have in this setting?a. Exponential growthb. Exponential decayc. Diminishing return growtharrow_forwardOne reason why firms would choose a salary system rather than a commission compensation system is that their employees might become less concerned about the quality of their work. O True O Falsearrow_forward
- No one involved in any of these questions works for an airline, or is in the military. The employer has more than 50 employees. The employee has worked for the employer more than 1,250 hours in the previous 12-month period and has not taken any leave this year. Is the worker entitled to FMLA leave? Enter Yes, No, maybe to pick up a sick child from school and take them to the doctor to care for a same-sex spouse with a serious medical condition for 2 months to take a parent for physical therapy twice a week after a surgery to recover from a workplace injury for 16 weeks to stay home with a healthy newborn baby one week each month for a year to stay with a step-brother who is in the hospital to attend a 2-hour dentist appointment to get a broken tooth fixed to rest for two weeks before a baby is due to recover from cosmetic surgery for two weeks to be at home with an adopted child for twelve weeks to be guaranteed the same job back at the end of the leave?arrow_forwardThe cost incurred due to the loss of a current employee is A. training cost. B. replacement cost. OC. separation cost. OD. tangible cost.arrow_forwardIf an organization has a high (turnover) this means that it A- sells a lot of new products or services every year . B- hires a lot of new employees every year because it is growing C-closes many locations and opens a lot of new ones every year . d . hires a lot of new employees every year to replace ones that leftarrow_forward
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