To determine: The form of improvement trajectory for the given information.
Explanation of Solution
Given information:
It is given that the bank is underwriting loans for small business. When the quality assurance department of the bank audited, they have found that about 5 percent of the decisions were incorrect. Now, the goal is to reduce the decision from 5 percent to 1 percent.
Determine the form of improvement trajectory for the given information:
a) Exponential growth:
It is the form of improvement trajectory that helps to increase the rate of improvement over time or experience. Hence, the given goal cannot be achieved.
Hence, option (a) is incorrect.
b) Exponential decay:
It is the form of improvement trajectory that helps to decrease the rate of performance improvement over time or experience. Hence, the given goal can be achieved.
Hence, option (b) is correct.
c) Diminishing return growth:
In diminishing return growth, the growing experience flattens and it would reach the asymptote. Hence, the given goal cannot be achieved.
Hence, option (c) is incorrect.
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Chapter 6 Solutions
Operations Management
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- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,