Business Driven Technology
7th Edition
ISBN: 9781259567322
Author: Paige Baltzan Instructor
Publisher: McGraw-Hill Education
expand_more
expand_more
format_list_bulleted
Expert Solution & Answer
Chapter 4, Problem 6MBD
Explanation of Solution
Efficiency vs. Effectiveness in Business decisions:
| Efficiency | Effectiveness |
| Efficiency implies doing things right | Effectiveness implies doing the right things |
| Efficiency MIS metrics focus on technology and include throughput, which is the amount of information that can travel through a system at any point in time and it includes speed, availability, accuracy, web traffic, and response time. | Effectiveness MIS metrics focus on an organization’s goals, strategies, and objectives and include usability, customer satisfaction, conversion rates, and financial metrics. |
Classifying Business Decisions as Effective or Efficient or both:
| Business Decision | Efficiency | Effectivene... |
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
discussion 10
Some systems analysts argue, “Give users what they ask for. If they want lots of reports and reams of data, then that is what you should provide. Otherwise, they will feel that you are trying to tell them how to do their jobs.” Others say, “Systems analysts should let users know what information can be obtained from the system. If you listen to users, you’ll never get anywhere because they really don’t know what they want and don’t understand information systems.” What do you think of these arguments?
Explore the effectiveness of two alternative responses. What did you find to be the similarities and differences? What factors do you think are most important to examine when developing a strategy, and what justifications do you have for giving such weight to those factors? Please explain how your plan may be easily adopted by the business world as a whole. Don't forget to reference your sources inside the text itself.
Is Charlie doing a good job of arranging the work for the meeting ahead of time? What is the explanation behind this, or why isn't it the case? Make a list of the most pressing issues you think should be addressed in the work plan. Give a brief explanation for each issue.Will the company's newly formed staff be able to offer useful information? What is the explanation behind this, or why isn't it the case?What might be the rationale for certain attendees' opposition to the meeting's goals? Is it clear that everyone who was invited was made aware of the importance of the event and the issues that arose as a consequence of it?
Chapter 4 Solutions
Business Driven Technology
Knowledge Booster
Similar questions
- Formulate a plan for evaluating your deliverables with the relevant stakeholders based on the information you have collected so far. Which stakeholders do you need to meet with in order to achieve success? Could you tell me what information you'd want to bring to our meeting? Would you like to do the reviews individually or all at the same time? You've created logical and physical schemas, but you're not sure who should approve them before moving on to the next step of the project.arrow_forwardOriginal Source Material Student Version In examining the history of the visionary Decisions that look like the result of companies, we were struck by how often they made some of their best moves smart strategic thinking could, instead, be attributed to a culture that values not by detailed strategic planning, opportunistic experimenting and intentional mishaps. Collins and Porras (2002) point out their surprise at finding that many of the visionary companies but rather by experimentation, trial and error, opportunism, and--quite literally--accident. What looks in hindsight like a brilliant strategy that they researched "made some of was often the residual result of their best moves not by detailed opportunistic experimentation and planning, but rather by experimentation, "purposeful accidents." trial and error, opportunism, and--quite literally--accident" (p. 141). References: Collins, J. C., & Porras, J. I. (2002). Built References: to last: Successful habits of visionary Collins, J.…arrow_forwardSome companies are increasingly using "soft amenities" (such free or low-cost on-site childcare, gyms, massages, and restaurants) to entice and keep talented workers. In addition to other benefits, Google employees get free lunch and dinner every day. What, if any, are the upsides and downsides, from both the company and the employee's perspective, of offering these kinds of bonuses to workers? Could you see yourself enjoying these non-monetary benefits and wanting to work there? What do you suppose may be causing that? And what about gamification, when incentives are provided in the form of game-like points, badges, and levels?arrow_forward
- "I've been working with business IT since 1984. The biggest problem I've ever had is getting enough input and feedback from my customers, clients, and users. This was a problem on day one and is still a problem. Many stakeholders are very busy and don't have time to explain things. Senior managers send me off to their junior staffs. The junior workers often don't fully understand the context of the problem I'm hired to solve or the goals of management. Everyone thinks that my experience is so great I should know what they need. Some even expect me to read their minds." The statement above is referring to a problem difficulty faced by a software engineer. Outline the best software engineering practice according to David Hooker's seven principles to help the software engineer prepare the initial software development plan.arrow_forwardWhat are some of the goals and aspirations you have for your position as a manager? Are there any responsibilities associated with management that you'd prefer not have?arrow_forwardThe board of directors of a company decides that senior management has to be rewarded in order to achieve the company's objectives. The board of directors selects whether or not to award bonuses based on growth in share value at the end of each fiscal year. Bonuses will be given in shares, which the managers can keep or sell on the open market. What are the ramifications of implementing a bonus system like this?arrow_forward
- Certain organizations are increasingly using soft facilities (such as free or low-cost on-site childcare, gyms, massages, and restaurants) to recruit and retain qualified employees. Google employees, for example, are entitled to complimentary lunch and dinner, in addition to other benefits. What are the advantages and disadvantages of these types of employee incentives for employers and workers alike? Would these intangible benefits persuade you to work for that organization? Why do you believe that is the case? What about gamification, which employs points, badges, and other game-like incentives?arrow_forwardThere's an opinion that the board should compensate senior management for helping the firm achieve its goals. It is up to the board of directors to decide on annual incentives depending on the company's share price. Rather than cash, managers will get bonuses in the form of stock, which they may either retain or sell. What are the long-term consequences of this bonus programme?arrow_forwardWhat would you enjoy and hate about working from home (as a telecommuter) on days when you weren't out in the field as a salesman, and what might the organisation do to alleviate any of your "dislikes"?arrow_forward
- How can workers make sure that the information they have learned stays within the company? Let's pretend for a moment that your company has already implemented KMS; as a manager, what steps can you take to guarantee that in-person instruction continues to be the most effective means of promoting employee growth and development?arrow_forwardCreate a list of the factors that are most important to your satisfaction at work, and explain why they are so important.arrow_forwardHow can you help an employee who isn't working up to his or her potential?arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Principles of Information Systems (MindTap Course...Computer ScienceISBN:9781305971776Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning