Concept explainers
(a)
Explanation of Solution
Course to Start Own Business
It is very easy for the students to create start-ups while they are in college because most of them come from a business background where entrepreneurship is embedded in them...
(b)
Explanation of Solution
Critical Success Factors (CSFs):
The crucial steps that are performed by the companies in order to achieve their goals and objectives and implement their strategies are called as Critical success factors. For a business strategy’s success, CSFs are considered as the crucial elements.
Key Performance Indicators (KPIs):
The quantifiable metrics that are used by the company to evaluate progress towards critical success factors is termed as Key performance indicators. With the quantifiable measurements, KPIs measure the progress of CSFs and one CSF can have several KPIs...
(c)
Explanation of Solution
Supply Chain Management (SCM):
Supply Chain Management is defined as design, planning, implementation and combination of all supply chain process. Supply Chain Management is uses a gathering of methods, tools and organization actions to aid industries grow combined supply chains that backing business approach.
Customer relationship management:
Customer relationship management is a methodology that manages an organization’s communication with their customers. This method uses client’s history with the company to improve business relationships.
SCM and CRM Metrics:
- A metric is a standard measure that is used to assess performance in a particular area.
- Supply chain management metrics will help an organization to understand about its operations over a given period of time...
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Chapter 4 Solutions
Business Driven Technology
- Create a tablethat lists 10 or more possible career areas-including estimated annual salaries and brief job descriptions. Rate how much you think you would like each potential career area on a scale from 1 ("don't like'') to 10 (like the most'').Sort the careers from high to low rating and print the results.Sort the table according to annual salaries,from high to low, and then print the resulting table. Sort the table from the most liked to least liked, and then print the results.arrow_forwardRead the following case study and then answer the questions that follow: Meta Inc. (FB), the company that owns Facebook, primarily makes money by selling advertisingspace on its various social media platforms. Those platforms include websites and mobileapplications that allow users the ability to connect and communicate with family and friends. Thecompany's sites and apps include social networking site Facebook, photo- and video-sharing appInstagram, and messaging apps Messenger and WhatsApp. Meta also provides an ecosystem thatallows users to connect through its Oculus virtual reality products.Meta competes with other companies that sell advertising to marketers, as well as companiesthat provide platforms for communicating and sharing content among users’ various socialnetworks. Meta generates substantially all its revenue from selling advertising to marketers. Adsare displayed on Meta's main social networking site, as well as Instagram, Messenger, and otherthird-party affiliated…arrow_forwardWatch a film on how Google, Apple, or Walmart treats its employees and customers. (Netflix offers numerous business documentaries, and your school's library or Internet may have others.) How do they handle HR? How are consumers and suppliers treated? Are individuals treated differently in various countries or positions? What are their perks? Which advantages matter most to you and why? Write a one- or two-page summary and credit your sources.arrow_forward
- What do you think are the sources of the information Jim and his team collected? How do you think they collected all of that information? Examine list of alternatives above. Are there any requirements or constraints that you can think of that were overlooked? List them. If you were looking for alternative approaches for Petrie’s customer loyalty program, where would you look for information? Where would you start? How would you know when you were done? Using the web, find three customizable customer loyalty program systems being sold by vendors. Create a table that compares them. Why shouldn’t Petrie’s staff build their own unique system in-house?arrow_forwardDiscuss the importance of Information Technology? Research question - Who was Barry Boehm? What did he say about spiral models?arrow_forwardWhat is your impression of email? How can I send an email the fastest way possible? Put your newfound knowledge down on paper. What sets them apart, and why do we see so many of them? How can I tell the difference between a high-detail and a low-detail model?arrow_forward
- ABC Bank embarked on a digital transformation journey to enhance its customer experience by providing a user-friendly banking app. ABC Bank was looking for an application capable of providing easy banking functionalities and was accessible to its customers on both web and mobile platform. The bank partnered with a reputed IT company to develop a banking application. The objective of the application was to provide an easy, accessible, and personalized banking experience to the customers. The application needed to be well-designed, secure, and offer a wide range of banking services such as transfer, bill payment, account management, and more. The IT company worked closely with ABC Bank to understand their business needs and requirements for the application. They followed an agile approach with regular sprints and close collaboration with the bank's stakeholders, which ensured that the project was delivered on time and within budget. The IT company designed an intuitive and user-friendly…arrow_forwardConsider Twitter and Facebook from a commercial perspective. What makes their material different from those seen on social media? I was wondering what percentage of businesses make use of internet recruitment systems. Do I get to use every one of my first tongues? Are new customers and business partners attainable through these channels?arrow_forwardInvestigate not just the websites of Cisco, Oracle, and Microsoft, but also the sites of two additional companies of your choice (see Resources). Before you get out the door, double check that all of your bases have been covered. Where exactly would one go to study anything of this nature?arrow_forward
- Investigate site optimization functionality offered by analytics programs such as Webtrends Optimize, Google Analytics, and Optimizely. What are the costs for such programs? What are their capabilities? How are they useful? Which would you choose, and why? Prepare a short report of your findings.arrow_forwardCase Report on SBRU Summer Breaks 'R' Us (SBRU) represents an online travel service provider that books summer break trips to resorts for university students. Students have booked summer break trips for decades, but changes in technology have transformed the travel business in recent years. SBRU moved away from having campus representatives with posted fliers and moved to the Web. The basic idea is to get a group of students to book a room at a resort for one of the traditional summer break weeks. SBRU contracts with dozens of resorts in key summer break (Dec- Feb) destinations in Bali, Bangkok, Dubai, Istanbul, Hawaii, and the Caribbean. Its website shows information on each resort and includes prices, room availability, and special features. Students can research and book a room, enter contract information, pay deposits, and make final payments through the system. SBRU provides updated booking information, resort information updates, and travel information for booked students when…arrow_forwardWhy is the World Wide Web used as an Example of Information and Communication Technology? Do not assert anything without having solid evidence to back them up.arrow_forward
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