Essentials of MIS (13th Edition)
13th Edition
ISBN: 9780134802756
Author: Kenneth C. Laudon, Jane Laudon
Publisher: PEARSON
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Expert Solution & Answer
Chapter 3, Problem 3RQ
Explanation of Solution
Quality:
- Quality is considered as the form of differentiation with the product or the service that is provided.
- Quality can be defined based on the customer perspective and the producer perspective.
Definition of quality based on the producer:
It greatly means in conformance with the specification or the absence of variation that is present with the specification.
Definition of quality based on the customer:
- The customer is concerned with the quality that is present with the physical product.
- The quality of the product deals with the durability, safety, usability and quick installation...
Explanation of Solution
Ways through which the quality can be improved with the
The information system can improve the quality in the following ways:
- The product or service and the production process are being simplified.
- The steps that occur fewer in a process takes less time and chances of an error to occur is lowered.
- Simplifying the benchmarking.
- Fixing a proper set of standards for the products, service and other process that occurs and measuring the performance based on the standards that are fixed as before.
- The products and services are improved based on the customer demands.
- Improving the services of the customer and making to be number one in priority and based on that the quality of the product will get improved by itself.
- Product development life cycle is reduced
- When the cycle time is shorter, then the problems can be caught at the early stages of the process where the production of defective products means to be completed...
Expert Solution & Answer
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Chapter 3 Solutions
Essentials of MIS (13th Edition)
Ch. 3.1 - Prob. 1CQ1Ch. 3.1 - Prob. 2CQ1Ch. 3.1 - Prob. 3CQ1Ch. 3.1 - Prob. 4CQ1Ch. 3.4 - Prob. 1CQ2Ch. 3.4 - Prob. 2CQ2Ch. 3.4 - Prob. 4CQ2Ch. 3.4 - Prob. 5CQ2Ch. 3 - Prob. 1IQCh. 3 - Have you ever worked with Salesforce.com? What do...
Ch. 3 - Prob. 3IQCh. 3 - Prob. 4IQCh. 3 - Prob. 1RQCh. 3 - Prob. 2RQCh. 3 - Prob. 3RQCh. 3 - Prob. 4RQCh. 3 - Prob. 5DQCh. 3 - Prob. 6DQCh. 3 - Prob. 7DQCh. 3 - Prob. 8HMPCh. 3 - Prob. 9HMPCh. 3 - Prob. 13CSQCh. 3 - Prob. 14CSQCh. 3 - Prob. 15CSQCh. 3 - Prob. 16CSQCh. 3 - Prob. 17MLMCh. 3 - Prob. 18MLM
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- How do knowledge work systems provide value for firms, and what are the common barriers to their successful deployment?arrow_forwardHow can Information Systems be used to overcome challenges in competitiveness in any industry.arrow_forwardWhy are IT resources described as a commodity? How do IT resources “matter” in terms of the different roles they play in an organization? Which component of an information system is most critical to success in growing and transforming the business? Why?arrow_forward
- Discuss the importance of Information Systems to society and its role in improving efficiency and effectiveness of business processes. How has IT improved industries? Support your response with examples of three (3) industries and discuss both the improvement and the challenges.arrow_forwarda) What are the five major forces that define competitiveness in any industry? b) By citing ONE these forces (in Qa), how can Information Systems be used to overcome its challenges.arrow_forwardWhat are the underlying principles of information systems, and how do they assist organisations in achieving their objectives?arrow_forward
- Experts in information systems help streamline and coordinate how businesses handle and store data. This improves both organizations' productivity and competitiveness. These experts also routinely assess the accuracy of the data they supply. I describe four distinct categories of Information System specialists that may be found in a large corporation and elaborate (in your own words) on the duties they undertake and the skills they require to thrive in their chosen field.arrow_forwardIt is important to talk about the role that information systems play in society and how to increase the efficacy and efficiency of company operations. What are a few instances of how IT has benefited diverse industries? How would you substantiate your response using examples from three (3) distinct industries?arrow_forwardTopic: Management Information System Manage ideas and information including: • How you would communicate information to support others to achieve work responsibilities? • How you would facilitate employees' contributions to consultation on work issues? • How you would provide feedback on the outcomes of consultations? • How you would resolve issues raised or refer issues to relevant personnel?arrow_forward
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