To place: Whether BK counter clerk is the order taker and order getter Introduction: Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Question

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Answer 1

Question

Chapter 20, Problem 3AMK

a)

Summary Introduction

To place: Whether BK counter clerk is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

b)

Summary Introduction

To place: Whether Automobile insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

c)

Summary Introduction

To place: Whether HP computer salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

d)

Summary Introduction

To place: Whether Life insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

e)

Summary Introduction

To place: Whether Shoe salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

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Where would you place each of the following sales jobs on the order-taker/order-getter continuum shown below? (a) Burger King counter clerk, (b) automobile insurance salesperson, (c) Hewlett-Packard computer salesperson, (d) life insurance salesperson, and (e) shoe salesperson.

List the customer service factors that would be vital to buyers in the following types of companies: (a) manufacturing, (b) retailing, (c) hospitals, and (d) construction

Answer 2

Question

Chapter 20, Problem 3AMK

a)

Summary Introduction

To place: Whether BK counter clerk is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

b)

Summary Introduction

To place: Whether Automobile insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

c)

Summary Introduction

To place: Whether HP computer salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

d)

Summary Introduction

To place: Whether Life insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

e)

Summary Introduction

To place: Whether Shoe salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Expert Solution & Answer

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Answer 3

Question

Chapter 20, Problem 3AMK

a)

Summary Introduction

To place: Whether BK counter clerk is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

b)

Summary Introduction

To place: Whether Automobile insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

c)

Summary Introduction

To place: Whether HP computer salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

d)

Summary Introduction

To place: Whether Life insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

e)

Summary Introduction

To place: Whether Shoe salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Expert Solution & Answer

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Answer 4

Question

Chapter 20, Problem 3AMK

a)

Summary Introduction

To place: Whether BK counter clerk is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

b)

Summary Introduction

To place: Whether Automobile insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

c)

Summary Introduction

To place: Whether HP computer salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

d)

Summary Introduction

To place: Whether Life insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

e)

Summary Introduction

To place: Whether Shoe salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Expert Solution & Answer

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Answer 5

Chapter 20, Problem 3AMK

a)

Summary Introduction

To place: Whether BK counter clerk is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

b)

Summary Introduction

To place: Whether Automobile insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

c)

Summary Introduction

To place: Whether HP computer salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

d)

Summary Introduction

To place: Whether Life insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

e)

Summary Introduction

To place: Whether Shoe salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 6

Chapter 20, Problem 3AMK

a)

Summary Introduction

To place: Whether BK counter clerk is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 7

Chapter 20, Problem 3AMK

a)

Summary Introduction

To place: Whether BK counter clerk is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 8

b)

Summary Introduction

To place: Whether Automobile insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 9

b)

Summary Introduction

To place: Whether Automobile insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 10

c)

Summary Introduction

To place: Whether HP computer salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 11

c)

Summary Introduction

To place: Whether HP computer salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 12

d)

Summary Introduction

To place: Whether Life insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 13

d)

Summary Introduction

To place: Whether Life insurance salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 14

e)

Summary Introduction

To place: Whether Shoe salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 15

e)

Summary Introduction

To place: Whether Shoe salesperson is the order taker and order getter

Introduction:

Order taker is the sales person who takes regular and repeated orders whereas order getting is the sales person who is responsible for creative selling. He must influence the customers and make new customer and increase sales with the existing customers.

Answer 16

Expert Solution & Answer

Answer 17

Expert Solution & Answer

Answer 18

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Answer 19

Ch. 20.1 - Prob. 20.1LO Ch. 20.1 - Prob. 20.1LR Ch. 20.1 - Prob. 20.2LR Ch. 20.1 - Prob. 1MM Ch. 20.2 - Prob. 20.2LO Ch. 20.2 - Prob. 20.3LR Ch. 20.2 - Prob. 20.4LR Ch. 20.3 - Prob. 20.3LO Ch. 20.3 - Prob. 20.5LR Ch. 20.3 - Prob. 20.6LR

Solution Summary: The author explains that order taker is the sales person who takes regular and repeated orders whereas order getting is responsible for creative selling.

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Chapter 20 Solutions