Concept explainers
(a)
To determine:
Develop a tally sheet or checklist of the different reason of rejection
Introduction:
Tally sheet or checklist refer to the check sheet which is used for collection information through analysis and observation. Tally sheet is used to observe how often things has happened or the things will happen to count the goods.
(b)
To determine:
Develop a pareto chart to identify more significant type of rejection
Introduction:
A pareto chart refers to the chart that have bar and line graphs. In pareto chart, individual value is represented by bars and total value is represented by line.
(c)
To determine:
Cause of most significant type of rejection using cause-and-effect diagram.
Introduction:
Cause-and-effect diagram determines the reasons why the things had has happened or might will happen after organizing effective cause into lower categories.
Want to see the full answer?
Check out a sample textbook solutionChapter 2 Solutions
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
- Critically analyze and discuss Cost of Quality aspects with reference to Apple company. Evaluate and discuss / recommend cost of quality reporting system.arrow_forwardExplain what an internal quality assurance bolan should contain?arrow_forwardWhy the quality control officer wants a written record of spoiled materials?arrow_forward
- Why are formal approaches used, and what do they hope to accomplish?Using specifications requires at least four input parameters.arrow_forwardOf the four categories in a typical COQ report, which category of quality cost is the most damagingto the organization? Why is this the case?arrow_forwardExplain what an internal quality assurance plan should containarrow_forward
- What kind of validation and verification will be employed in a customer relationship management system?arrow_forwardIdentify which type of Quality Management system Al Medina Logistics is currently using for their Warehousing and Transportation activities and provide proper details.arrow_forwardNorthern Airlines’s frequent flyer complaints about redeeming miles for free, discounted, and upgraded travel are summarized below, in five categories, from 600 letters received this year. Develop a Pareto chart for the data.arrow_forward
- What Is acceptable quality level (AQL)?arrow_forwarddiscuss the 8 principles of a Quality Management Systems, utilising practical examples for each principle (You can an existing company for application purposes). 1.Customer focus 2. Leadership 3. Involvement of people 4. Process approach 5. Systems approach 6. Continual improvement 7. Factual approach to decision making 8. Mutally beneficial suppliers relationsarrow_forwardweek 7With regard to “Consumer Perceptions of Price, Quality, and Value: A Means-End Model of Synthesis of Evidence,” comment on the problem of perceived versus objective quality. Provide examples. How does this affect the marketing of services?2Think of two creative ideas for services to be provided by the grocery business industry. Be very specific in terms of the rationale behind your approach, and the systematic procedures (e.g., questionnaire) you would use to introduce your services to the market.In the health care industry, what other ideas do you have for providing better services to customers? Analyze and discuss your judgment about whether marketing in this industry is different because human life is involved.week 8″National Cultures in Four Dimensions: A Research-Based Theory of Cultural Differences Among Nations,” is considered seminal in several fields, including marketing, international business, and organizational development. Based on your…arrow_forward