Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
12th Edition
ISBN: 9780134741062
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Chapter 2, Problem 14P
Summary Introduction
Interpretation: The most efficient process for evaluating 200 numbers of assignments based on the given information should be determined.
Concept Introduction: A flowchart is a diagrammatic representation of a step-by-step approach involved in the workflow or process.
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As a graduate assistant, your duties include grading and keeping records for Operations Management course homework assignments. Five sections for 40 students each are offered each semester. A few graduate students attend sections 3 and 4. Graduate students must complete some extra work to higher standards for each assignment. Every student delivers (or is supposed to deliver) directly to (under) the door of your office one homework assignment every Tuesday. Your job is to correct the homework, record grades, sort the papers by class section, sort by student last name in alphabetical order, and return the homework papers to the appropriate instructors (not necessarily in that order). There are some complications. A fair majority of the students sign their names legibly, others identify work with their correct ID number, and a few do neither. Rarely do students identify their section number or graduate status. Prepare a list of process chart steps and place them in an efficient sequence.
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The following are the car repair shop data:
TETE
Ticket No.
Work
Ticket No.
Work
Ticket No.
Work
1
Lube & oil
11
Battery
21
Battery
Tires
2
Lube & oil
12
Tires
22
3
Brakes
13
Brakes
23
Brakes
4
Lube & oil
14
Transmission
24
Transmission
Lube & oil
15
Brakes
25
Brakes
Tires
16
Battery
26
Lube & oil
7
Tires
17
Brakes
27
Lube & oil
8.
Brakes
18
Tires
28
Lube & oil
9.
Brakes
19
Tires
29
Tires
10
Lube & oil
20
Lube & oil
30
Lube & oil
Chapter 2 Solutions
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
Ch. 2 - Prob. 3DQCh. 2 - Prob. 4DQCh. 2 - Consider the range of processes in the financial...Ch. 2 - Prob. 6DQCh. 2 - Continuous improvement recognizes that many small...Ch. 2 - Prob. 8DQCh. 2 - Paul O’Neill, former U.S. Treasury Secretary,...Ch. 2 - Dr. Gulakowicz is an orthodontist. She estimates...Ch. 2 - Two different manufacturing processes are being...Ch. 2 - The operations manager at Sebago Manufacturing is...
Ch. 2 - Consider the Custom Molds, Inc., case at the end...Ch. 2 - Founded in 1970, ABC is one of the world’s...Ch. 2 - Prepare a flowchart of the field service division...Ch. 2 - Big Bob’s Burger Barn would like to graphically...Ch. 2 - Prob. 10PCh. 2 - Suppose you are in charge of a large mailing to...Ch. 2 - Diagrams of two self-service gasoline stations,...Ch. 2 - Prob. 13PCh. 2 - Prob. 14PCh. 2 - A time study of an employee assembling peanut...Ch. 2 - Prob. 18PCh. 2 - Prob. 19PCh. 2 - Prob. 20PCh. 2 - Prob. 21PCh. 2 - Prob. 22PCh. 2 - Prob. 23PCh. 2 - Smith, Schroeder, and Torn (SST) is a short-haul...Ch. 2 - Prob. 25PCh. 2 - Prob. 26PCh. 2 - Prob. 27PCh. 2 - Prob. 28PCh. 2 - Prob. 29PCh. 2 - Prob. 30PCh. 2 - Prob. 31PCh. 2 - Prob. 32PCh. 2 - Prob. 33PCh. 2 - Prob. 1AMECh. 2 - What percentage of overall complaints do the three...Ch. 2 - Prob. 3AMECh. 2 - Prob. 1VCCh. 2 - What are the benefits that the POI program can...Ch. 2 - Prob. 3VCCh. 2 - What are the major issues facing Tom and Mason...Ch. 2 - Prob. 1.2CCh. 2 - Prob. 1.3CCh. 2 - Prob. 2.1CCh. 2 - Prob. 2.2CCh. 2 - Prob. 2.3C
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- After looking and the statement and the flow charts shapes it need to be in: Create a flowchart of the passenger arriving at an airport for departure process ?arrow_forward2) Regarding Data Flow Diagram (DFD), which of the following statement is/are TRUE? Data flows must be an input or output of a Process Box. Physical flows are sometimes represented by a dotted line. Data Flow diagram (DFD) is a type of diagram that represents the sequences of a process or workflow. External entities (people, place or organizations) are sources or destinations of data that are lying outside the context of the system. Data stores can hold permanent, temporary, historical or extract data. Files receive inputs and outputs only from Processes, NOT from Externals or other Files. None of the above.arrow_forwardThe following are the car repair shop data: Ticket No. Work Ticket No. Work Ticket No. Work 1 Tires 11 Lube & oil 21 Lube & oil 2 Brakes 12 Lube & oil 22 Tires 3 Tires 13 Tires 23 Lube & oil 4 Brakes 14 Brakes 24 Lube & oil 5 Tires 15 Transmission 25 Lube & oil 6 Lube & oil 16 Battery 26 Tires 7 Brakes 17 Lube & oil 27 Battery 8 Brakes 18 Lube & oil 28 Lube & oil 9 Lube & oil 19 Brakes 29 Brakes 10 Battery 20 Lube & oil 30 Tires Click here for the Excel Data File Problem 9-1 Part a (Algo) a. Prepare a check sheet for the above car repair shop data:arrow_forward
- Describe and explain a procedure by using a process data flow diagram.arrow_forwardSecretaries are failing in terms of filling, by doing proper and accurate filling in the work place. Discuss the cause of the failure.arrow_forwardlocal market research fim has just won a contract for several thousand small projects involving data gathering and statistical analysis. In the past, the firm has assigned each project to a single member of its highly trained professional staff. This person would both gather and analyze the data Using this approach, an experienced person can complete an average of 10 such projects in an eight-hour day. The firm's management is thinking of assigning two people to each project in order to allow them to specialize and become more efficient The process would require the data gatherer to fill out a matrix on the computer, check it and transmit it to the statistical analysis program for the analyst to complete. Data can be gathered on one project while the analysis is being completed on another, but the analysis must be complete before the statistical analysis program can accept the new data. After some practice, the new process can be completed with a standard time of 20 minutes…arrow_forward
- When is it required to log an error in a process?arrow_forwardDesign a process for the following activitiy, preparing for an exam.arrow_forwardCritically examine the potential negative impacts of poor time management on your academic life. NB: This question must be detailed to meet online examination standard.arrow_forward
- Founded in 1970, ABC is one of the world's largest insurance companies with locations in 28 countries. Given the following description, flowchart the new policy setup process as it existed in 1970: Individual customers who wanted to set up a new policy would visit one of ABC's 70 branch offices or make contact with an agent. They would then fill out an application and sometimes attach a check. The branch office then sent the application package through company mail to the XYZ division in London. In addition, a customer might also fill out the application at home and send it directly to any number of ABC locations, which would then transfer it to the London operation. Once received, XYZ separated the various parts of the application, then scanned and digitized it. The electronic image was then retrieved from a server and delivered to an associate's desktop client computer. The associate was responsible for entering the information on the form into the appropriate database.…arrow_forward2. Construct a Process Flow Chart of the following: a. Ordering at fast food chain b. Buying meds at Pharmacyarrow_forwardCompute the cycle time for Sunburn Pharmaceuticals given the following data: set-up time, 2 hours; process time, 10 hours; move time, 80 minutes; wait time, 20 minutes; and inspection time, 30 minutes. Write your answer up to one decimal place only.arrow_forward
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