EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 2, Problem 14PA
Summary Introduction
Interpretation:The measures of performance against which the organizations applying for the Baldrige award are assessed.
Concept Introduction:In 1987, the United States congress established the Malcom Baldrige National Quality Award in raising awareness on management of quality within organizations in the U.S.A. Companies that have successfully implemented systems of
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