Your company’s human-resources manager has asked you to create an employee manual that details how to use the following office machines: the fax, the digital photocopier, and the phone and electronic filing systems. Brainstorm about the amount of detail (the scope) that you would have to provide in this manual for the following groups of employees: interns with no office work experience; administrative assistants with one to two years of office experience; and senior-management personnel who have more than ten years of office experience but who have relied on staff to complete copying and file retrieval tasks. Write out your thoughts about each of these audiences. Then, write a brief e-mail to the human-resources manager suggesting the number of manuals needed and for whom. Briefly discuss the various options for publishing these manuals, including the advantages and disadvantages of each. Who might benefit from a printed manual? What might be the advantages of a digital manual posted to the company’s intranet? Support your claims

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
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Can I get some help? It is for a business writing class. Thanks.

The exercise below asks you to first write out some brainstorm thoughts and then craft an email message.

(Exercise #5 ): Your company’s human-resources manager has asked you to create an employee manual that details how to use the following office machines: the fax, the digital photocopier, and the phone and electronic filing systems.

Brainstorm about the amount of detail (the scope) that you would have to provide in this manual for the following groups of employees: interns with no office work experience; administrative assistants with one to two years of office experience; and senior-management personnel who have more than ten years of office experience but who have relied on staff to complete copying and file retrieval tasks. Write out your thoughts about each of these audiences.

Then, write a brief e-mail to the human-resources manager suggesting the number of manuals needed and for whom. Briefly discuss the various options for publishing these manuals, including the advantages and disadvantages of each. Who might benefit from a printed manual? What might be the advantages of a digital manual posted to the company’s intranet? Support your claims.

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