The senior vice president wants to keep this employee because of his expertise but will let him go if turnover is not significantly reduced. How can the training and development office best address this issue?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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One of Avondale Industries’ senior vice presidents over avionics has requested training for one of her directors in Fort Lauderdale, FL. The director has been with the company for more than twenty years, has a fantastic understanding of the challenges the company faces and what needs to be done, but has a hard time retaining employees who work directly with him. Employee exit surveys indicate employees recognize the director’s expertise but fear him because he does not listen to their ideas, easily angers, and does not allow them opportunities for growth. The senior vice president wants to keep this employee because of his expertise but will let him go if turnover is not significantly reduced. How can the training and development office best address this issue?

 
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    Provide training that helps the director improve his interpersonal skills, build his self-confidence, and clarify his vision so his employees will better understand what he expects from them.
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    Provide anger management training and require the director to participate. If the director refuses to attend, then his employment will have to be terminated.
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    Provide leadership training that teaches how to create a safe environment where employees’ opinions are valued, emotions are controlled, and opportunities for growth are encouraged.
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    Provide training on how to treat all employees fairly and without bias so they will be able to trust the director and be more apt to stay with the company.
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