Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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In the selling process, which of the following statements is true of developing and proposing solutions?​
 

Question 18 options:

 

a) 

​Often, customers are more likely to remember what salespeople say than how they present themselves.
 

b) 

​It is better to depend on a formal presentation than on a salesperson's ability to handle customer objections.
 

c) 

​The quality of both the sales proposal and the presentation can make or break the sale.
 

d) 

​The immediate step after presenting the sales proposal is the final purchase transaction.
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