19. When two managers in a company are in conflict and they realize that is because the different meanings they give to certain words. This type of conflict resolution strategy is called: A) increasing awareness of the sources of conflict. B) job rotation. C) benchmarking. D) increasing diversity awareness.

19. When two managers in a company are in conflict and they realize that is because the different meanings they give to certain words. This type of conflict resolution strategy is called: A) increasing awareness of the sources of conflict. B) job rotation. C) benchmarking. D) increasing diversity awareness.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 1OTJVC

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