Kofi and Joe were working in the same team and were best of friends. One fine day, they were asked to give their inputs on a particular project assigned to them by their superior. There was a major clash in their understanding of the project and both could not agree to each other's opinions. The outcome of the difference in their opinions was a conflict between the two and now both of them just can't stand each other. The dissimilarity in the interest, thought process, nature and attitude of Kofi and Joe have given rise to a conflict between the two. As a mediator appointed by your organisation, explain how you will address the situation.

Kofi and Joe were working in the same team and were best of friends. One fine day, they were asked to give their inputs on a particular project assigned to them by their superior. There was a major clash in their understanding of the project and both could not agree to each other's opinions. The outcome of the difference in their opinions was a conflict between the two and now both of them just can't stand each other. The dissimilarity in the interest, thought process, nature and attitude of Kofi and Joe have given rise to a conflict between the two. As a mediator appointed by your organisation, explain how you will address the situation.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter18: Leading Teams

Section: Chapter Questions

Problem 2ED

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