a)
Interpretation: capacity of each resource
Concept introduction:key to determining the performance of any system is the capacity of the relevant resources. This is defined as the number of customers per hour that may be processed by the resource.
b)
Interpretation: resource of the bottle neck and capacity of the system.
Concept introduction:key to determining the performance of any system is the capacity of the relevant resources. This is defined as the number of customers per hour that may be processed by the resource.
c)
Interpretation: actions to increase the system capacity.
Concept introduction:key to determining the performance of any system is the capacity of the relevant resources. This is defined as the number of customers per hour that may be processed by the resource.
d)
Interpretation:utilizations of receptionist, nurses and GPs.
Concept introduction:key to determining the performance of any system is the capacity of the relevant resources. This is defined as the number of customers per hour that may be processed by the resource.
e)
Interpretation:new capacity and utilization of receptionist.
Concept introduction:key to determining the performance of any system is the capacity of the relevant resources. This is defined as the number of customers per hour that may be processed by the resource.
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Production and Operations Analysis, Seventh Edition
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