Role of technology in services has been discussed. Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

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Answer 1

Question

Chapter 7.8, Problem 30P

Summary Introduction

Interpretation: Role of technology in services has been discussed.

Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

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Answer 2

Question

Chapter 7.8, Problem 30P

Summary Introduction

Interpretation: Role of technology in services has been discussed.

Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

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Answer 3

Question

Chapter 7.8, Problem 30P

Summary Introduction

Interpretation: Role of technology in services has been discussed.

Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

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Answer 4

Question

Chapter 7.8, Problem 30P

Summary Introduction

Interpretation: Role of technology in services has been discussed.

Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

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Answer 5

Chapter 7.8, Problem 30P

Summary Introduction

Interpretation: Role of technology in services has been discussed.

Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

Answer 6

Chapter 7.8, Problem 30P

Summary Introduction

Interpretation: Role of technology in services has been discussed.

Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

Answer 7

Chapter 7.8, Problem 30P

Summary Introduction

Interpretation: Role of technology in services has been discussed.

Concept Introduction: ABC Company has started their own automobile company. They manufacture the automobile parts and accessories. For continuous growth, they want that customer always show willingness for their product. So what they do, they first issue smart card which consist of all details of customer and also record loyalty points. Secondly, before launch a new product they advertise the product for the customer. So that customer can easily approach. Third, customer always want that product whose functionality is good and also low service cost. They reject all those product whose service cost is low but no improvement in functionality

Answer 8

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Answer 9

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Answer 10

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Answer 11

Ch. 7.1 - Prob. 1P Ch. 7.1 - Prob. 2P Ch. 7.1 - Prob. 3P Ch. 7.1 - Prob. 4P Ch. 7.1 - Prob. 5P Ch. 7.1 - Prob. 6P Ch. 7.1 - Prob. 7P Ch. 7.2 - Prob. 8P Ch. 7.2 - Prob. 9P Ch. 7.2 - Prob. 10P

Solution Summary: The author explains the role of technology in services. ABC Company manufactures automobile parts and accessories.

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Chapter 7 Solutions