EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 5, Problem 3CQD
Summary Introduction
Interpretation: Five processes that TAS use.
Concept introduction:TAS is an auto service provider company which offers amenities like vehicle oil-change, lubricant-change, providing oil etc. References are like proposal or recommendations to the company or a person to do the best course of action. TAS is to serve its customers in the best way and never bear from its customers.
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