Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 2, Problem 9DRQ

a)

Summary Introduction

To define: Productivity

Introduction: Productivity is the measure of performance of a person, machine or an organization. It is computed by dividing the average output per period by the total cost incurred or resources used in the process.

b)

Summary Introduction

To determine: The usage of productivity measures.

Introduction: Productivity is the measure of performance of a person, machine or an organization. It is computed by dividing the average output per period by the total cost incurred or resources used in the process.

c)

Summary Introduction

To determine: The importance of productivity.

Introduction: Productivity is the measure of performance of a person, machine or an organization. It is computed by dividing the average output per period by the total cost incurred or resources used in the process.

d)

Summary Introduction

To determine: The unit in the organization which is primarily responsible for productivity.

Introduction: Productivity is the measure of performance of a person, machine or an organization. It is computed by dividing the average output per period by the total cost incurred or resources used in the process.

e)

Summary Introduction

To explain: The difference of productivity from efficiency.

Introduction: Productivity is the measure of performance of a person, machine or an organization. It is computed by dividing the average output per period by the total cost incurred or resources used in the process.

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Discuss why superior efficiency is important and the many ways that different parts of the organization can help achieve it.
The degree to which an organization can achieve its goals with less time and cost is known as ______________. a. Efficiency b. Effectiveness c. Performance d. Productivity
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