Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 2, Problem 6P
Summary Introduction
To explain: The change in worker productivity.
Introduction: Competitiveness, strategy making and productivity are three crucial aspects for a firm to withstand and succeed in present competitive business environment. These elements are interrelated which must be handled efficiently in order to attain competitive edge.
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In December, General Motors produced 7,500 customized vans at its plant in Detroit. The labor productivity at this plant is known to have been 0.14 vans per labor hour during that month. 340 laborers were employed at the plant that month.
a) In the month of December the average number of hours worked per laborer =hours/laborer (round your response to one decimal place).
12. A manufacturing company has a weekly product input of 1,850 units. The average percentage ofgood-quality products is 84%. Of the poor-quality products, 58% can be reworked and sold asgood quality products. Determine the weekly product yield.
Wellplace Insurance Company processes insurance policy applications in batches of 25. One day, they had fifteen batches to
process and, after inspection, it was found that four batches had nonconforming policies. One batch had one nonconformance,
another had five, another had two, and another had six nonconformance.
a. What was the proportion nonconforming for each batch? Round your answers to two decimal places.
The proportion nonconforming for the first batch:
The proportion nonconforming for the second batch:
The proportion nonconforming for the third batch:
The proportion nonconforming for the fourth batch:
b. What was the nonconformance per unit (NPU) in total for the fifteen batches? Round your answer to three decimal places.
Total nonconformances per unit for all batches:
Chapter 2 Solutions
Operations Management
Ch. 2.7 - Prob. 1.1RQCh. 2.7 - Prob. 1.2RQCh. 2.7 - Prob. 1.3RQCh. 2.7 - Prob. 2.1RQCh. 2.7 - Prob. 2.2RQCh. 2 - Prob. 1DRQCh. 2 - List the key ways that organizations compete.Ch. 2 - Prob. 3DRQCh. 2 - Prob. 4DRQCh. 2 - Prob. 5DRQ
Ch. 2 - Contrast the terms strategies and tactics.Ch. 2 - Contrast Organization and operations strategy.Ch. 2 - Prob. 8DRQCh. 2 - Prob. 9DRQCh. 2 - Prob. 10DRQCh. 2 - Prob. 11DRQCh. 2 - Prob. 12DRQCh. 2 - Prob. 13DRQCh. 2 - Prob. 14DRQCh. 2 - Prob. 15DRQCh. 2 - Who needs to be involved in formulating...Ch. 2 - Prob. 2TSCh. 2 - Prob. 3TSCh. 2 - Prob. 1CTECh. 2 - Prob. 2CTECh. 2 - Prob. 3CTECh. 2 - Prob. 4CTECh. 2 - Prob. 5CTECh. 2 - Prob. 1PCh. 2 - Prob. 2PCh. 2 - Prob. 3PCh. 2 - Prob. 4PCh. 2 - Prob. 5PCh. 2 - Prob. 6PCh. 2 - Prob. 7PCh. 2 - Prob. 8PCh. 2 - A company offers ID theft protection wing leads...Ch. 2 - Prob. 1.1CQCh. 2 - Prob. 1.2CQCh. 2 - Prob. 1.3CQCh. 2 - Prob. 2.1CQCh. 2 - Prob. 2.2CQCh. 2 - Prob. 2.3CQCh. 2 - Prob. 2.4CQCh. 2 - Prob. 2.5CQCh. 2 - Prob. 2.6CQCh. 2 - Prob. 2.7CQCh. 2 - Prob. 1OTQCh. 2 - Prob. 2OTQCh. 2 - Prob. 3OTQCh. 2 - Prob. 4OTQCh. 2 - Prob. 5OTQCh. 2 - Prob. 6OTQCh. 2 - Prob. 7OTQ
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Explain how independent performance evaluation procedures are either violated or effectively applied in each of the following situations. Identify the problem and suggest the check required (or applied) to prevent the identified problem from occurring. a. The manager who oversees the corporate fleet vehicles signed off on the purchase of 15 luxury SUVs to expand the company s fleet of cars. As soon as this was done, he instructed that the payment be made. b. At a newly opened local restaurant, waiters work six-hour shifts. There are three sixhour shifts per day, with each shift overlapping the next. The restaurant currently has two cash registers and these can be operated by any one of the waiters during a shift without them requiring any form of identification. The new manager has decided that the cash in the cash register box will be checked once every 24 hours, i.e., in the mornings before the new shift for the day begins. c. A company s financial clerk does a spot check of the…arrow_forwardExplain what the terms "process capacity" and "process capability index" mean.arrow_forwardWellplace Insurance Company processes insurance policy applications in batches of 25. One day, they had fifteen batches to process and, after inspection, it was found that four batches had nonconforming policies. One batch had four nonconformances, another had eight, another had one, and another had five nonconformance. a. What was the proportion nonconforming for each batch? Round your answers to two decimal places. The proportion nonconforming for the first batch: The proportion nonconforming for the second batch: The proportion nonconforming for the third batch: The proportion nonconforming for the fourth batch: b. What was the nonconformance per unit (NPU) in total for the fifteen batches? Round your answer to three decimal places. Total nonconformances per unit for all batches:arrow_forward
- How does employee computer monitoring software directly impact productivity?arrow_forwardExplain how independent performance evaluation procedures are either violated or ef- fectively applied in each of the following situations. Identify the problem and suggest the check required (or applied) to prevent the identified problem from occurring.a. The manager who oversees the corporate fleet vehicles signed off on the purchase of 15 luxury SUVs to expand the company's fleet of cars. As soon as this was done, he instructed that the payment be made.b. At a newly opened local restaurant, waiters work six-hour shifts. There are three six- hour shifts per day, with each shift overlapping the next. The restaurant currently has two cash registers and these can be operated by any one of the waiters during a shift without them requiring any form of identification. The new manager has decided that the cash in the cash register box will be checked once every 24 hours, i.e., in the mornings before the new shift for the day begins.c. A company's financial clerk does a spot check of the…arrow_forward(Q) The essence of the Relay Assembly Test Room Experiments at the Hawthorne Works was that expected correlations between productivity and physical factors such as illumination and rest periods were not demonstrated. What other factors could explain the regular productivity increases observed in these experiments?arrow_forward
- 17. Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and ? A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above 18. The implications of low volume production include the following except a) Low unit cost b) Less systematization c) Low repetition d) Each staff performs more of jobs e) None of the abovearrow_forwardWellplace Insurance Company processes insurance policy applications in batches of 100. One day, they had eleven batches to process and, after inspection, it was found that four batches had nonconforming policies. One batch had seven nonconformances, another had two, another had one, and another had five nonconformance. a. What was the proportion nonconforming for each batch? Round your answers to two decimal places. The proportion nonconforming for the first batch: The proportion nonconforming for the second batch: The proportion nonconforming for the third batch: The proportion nonconforming for the fourth batch: b. What was the nonconformance per unit (NPU) in total for the eleven batches? Round your answer to three decimal places. Total nonconformances per unit for all batches:arrow_forwardWellplace Insurance Company processes insurance policy applications in batches of 50. One day, they had ten batches to process and, after inspection, it was found that four batches had nonconforming policies. One batch had three nonconformances, another had five, another had two, and another had one nonconformance. a. What were the proportion nonconforming for each batch? b. What were the nonconformances per unit (NPU) in total for the ten batches?arrow_forward
- A company that makes kitchen chairs wants to compareproductivity at two of its facilities. At facility #1, six workersproduced 240 chairs. At facility #2, four workers produced 210chairs during the same time period. Which facility was moreproductive?arrow_forwardWhat is the connection between customer service and process efficiency ?arrow_forwardIdentify at least three sustainability procedures that are commonly found in office policies and procedures.arrow_forward
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