Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN: 9781305969308
Author: Richard L. Daft
Publisher: South-Western College Pub
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Chapter 2, Problem 2OTJVC
Summary Introduction

Case Summary:

The Barcelona Restaurant Group is a collection of seven wine and tapas bars in Connecticut and Atlanta, Georgia. They take pride in their authentic cuisine, customized dishes, a personable wait staff and an exceptional service. They believe in the concept of employee engagement and empowerment.

Characters in the case:

  1. Andy Pforzheimer: Co-owner, Barcelona Restaurant Group
  2. Scott Lawton: Chief Operating Officer, Barcelona Restaurant Group

Adequate information:

Andy Pforzheimer himself is a renowned chef and co-owns the Barcelona Restaurant Group. They serve authentic wines from Spain, Portugal, and vineyards around the world.

To determine:

In what ways is Barcelona's management approach run counter to contemporary developments in management thinking.

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