Ready meal delivery companies like UberEats and Doordash have introduced their loyalty programs that also include a subscription fee. The company loyalty programs have been an effort   a. focus on advertising   b. become monopolies   c. build long term relationships with customers   d. overcome legal constraints

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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QUESTION 36

  1. Ready meal delivery companies like UberEats and Doordash have introduced their loyalty programs that also include a subscription fee. The company loyalty programs have been an effort
 

a.

focus on advertising

 

b.

become monopolies

 

c.

build long term relationships with customers

 

d.

overcome legal constraints

QUESTION 37

  1. The U.S. market for ice cream has annual sales $5 billion and out of that Haagen Dazs sells $1 billion annually. Therefore Haagen Dazs’s market share is
 

a.

10%

 

b.

20%

 

c.

50%

 

d.

75%

 

 

 

QUESTION 38

  1. The criterion a company utilizes for deciding about the elimination of a product from the marketplace is
 

a.

cost versus benefit analysis

 

b.

income taxes level

 

c.

speculation

 

d.

sales taxes level

 

QUESTION 39

  1. An example of intangibles included in the Lifetime Value of a Customer for Armani company may include
 

a.

Money spent by that consumer on Armani products

 

 

b.

Time spent by that consumer in the store for Armani products

 

c.

Customer wearing an Armani inscribed T-shirt while meeting with friends

 

d.

All of the above

0.5 points   

QUESTION 40

  1. The 80/20 principle in marketing postulates that
 

a.

roughly all company customers buy the product at the same rate/proportion

 

b.

20% of the market cannot be segmented

 

c.

some particular brand customers buy the product much more often than other customers

 

d.

20% of sales revenues are set aside for taxes

 

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