Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Consider the hotel organization or business. Assess the influence of emotional intelligence on organizational behavior and workplace success in your chosen organization.
How does one's emotional intelligence influence their decision-making in an organizational setting? Why is this worth considering and discussing?
Based on your emotional intelligence analysis, evaluate the likelihood of organizational behavior outcomes in relation to workplace effectiveness. Why are these two concepts worth considering and discussing?
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- If you were manager of a group with a lot of personality conflict, what would you do? Imagine that you are a manager and that two of your employees are blaming one another for a recent project not going well. What factors would you consider in deciding whom to believe? Who else would you talk to before making a decision? What would you do to try to reduce the likelihood of this happening again? You have been asked whether your organization should expand from selling its products only in North America to selling its products in Europe as well. What information would you want to collect? Who would you want to discuss the idea with before making a decision? You have a colleague who decided the organization should pursue a new technology. Nine months into the project of transitioning to the new technology, based on new information you are convinced that the new technology is not going to work out as anticipated. In fact, you expect it to be a colossal However, when you try to talk to your…arrow_forwardDescribe a time when you/employee used a coping strategy to cope with a situation. Which coping strategy did you use, and was it effective?arrow_forwardDoes perception impact any aspects of organizational behavior? Substantiate your opinion with valid points.arrow_forward
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