As a manager, how would you handle an employee who was rude to a customer?What things other than supervisor modeling can organizations do to keep employees safe?Are there things that organizations do that make employees less safe?How might heavy workloads increase the impact of other stressors?
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As a manager, how would you handle an employee who was rude to a customer?What things other than supervisor modeling can organizations do to keep employees safe?Are there things that organizations do that make employees less safe?How might heavy workloads increase the impact of other stressors?
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- What are the major challenges facing organizations today? how can a working knowledge of Organizational Behavior help a manager or leader to meet these challenges?How should the company’s supervisors behave differently to get their subordinates to experience less stress on the job, or at least, get them to react less negatively? support your claims/arguments with key research findings on managing stress in the workplace.How can an organization reduce employee stress? What can an individual do to reduce his or her stress in the workplace?
- How should the company’s supervisors behave differently to get their subordinates to experience less stress on the job, or at least, get them to react less negatively?How might understanding whether an employee has an internal or an external locus of control help a manager better communicate with, motivate, and lead the employee?Some employers use threats to get employees to behave as they want, as when an employee is told to do something or face being fired. How is quid pro quo sexual harassment different from these other threats?
- How can managers increase job satisfaction? What are the organizational consequences when there are high or low levels of job satisfaction?In order to attract people to apply for and accept positions, an organization must emphasize the positive aspects of a job. When employees discover their new job also has negative elements, they sometimes regret their choice and leave soon after they are hired. What can organizations do to avoid the outcome described above? How can understanding the role transition process(internal or external) help an organization reduce new employee turnover? How can orientation and onboarding programs improve employee retention?Which type of organizational commitment (affective, continuance or normative) do you think is most important to the majority of employees? Which do I think is most important to me?
- Is using of reinforcements a form of manipulation? If it is, is it unethical for a manager to manipulate the behavior of an employee? What does the term manipulation mean to you?It is when managers need to spend time and energy in minimizing employee role conflict and maximizing role clarity. When the organization?In what ways do individuals and organizations benefit from shared values? What conflicts might employees face if their values do not align with the organization’s values?