because of the restrictions imposed on them by their disabilities, needs are felt even more strongly. For example, travellers with disabilities report high levels of anxiety associated with travel and their dependence on the efficiency and smooth functioning of services such as those associated with transport and accommodation. The lower-level needs for food and shelter may necessitate enhanced accessi- bility, while the vulnerability of the disabled to criminal activity and accidental injury may call for additional security measures. Socialisation needs may require provision for mixing with other visitors, including those who are not dis- abled. Self-esteem and status needs are likely to be met only if the travellers can function with dignity and a high degree of independence. As with other travel- lers, self-actualisation may be encouraged through opportunities for learning experiences, intellectual stimulation and overcoming challenges. Arrangements for hosting travellers with disabilities should be developed in consultation with experts on the problems likely to be encountered and the ways which they might be addressed. This guidance should include advice on lia- bilities and other legal ramifications. Where possible, the specific characteristics of such visitors should be identified and appropriate facilities developed. For example, wheelchair-bound travellers will require suitably equipped transport and toilets, access to and within buildings by way of ramps and wide door ways, restaurants with high tables and unencumbered passageways, and smooth, paved surfaces with gentle slopes. Audio and visual aids should be available assist those with sight hearing impairments. Carers accom- panying travellers with disabilities, especially those who intellectually impaired, should be admitted or accommodated at no (or reduced) cost. Since the quality of a service depends on the person delivering it, the most important element in the provision of travel experiences for the disabled is the staff with whom they come in contact. While appropriate attitudes are essential, staff should also be given specialised training in dealing with people with dis- abilities. Tour leaders should be provided with the skills required to deal with people in wheelchairs or communicate with those who have hearing problems. Tour organisers must arrange itineraries paced to allow for time-consuming transfers and the extra rest periods required. Amusement theme park operators may be required to provide assistance with boarding rides or seating at per- formances and displays. Apart from the legal and ethical inducements to cater for travellers with dis- abilities, operators and destination managers may be encouraged by the size of this market segment, and by the aging of the Australian population a trend that will see the demand for disabled facilities double by the middle of the twenty-first century. People with disabilities must be catered for by the provision of facilities designed to meet their particular requirements. At the same time, a basic prin- ciple to be pursued is that of inclusion the right of such people, wherever possible, to mingle with and function alongside their non-disabled fellows and participate in mainstream activities. This principle must be taken into account in the design stage of project developments, since later modifications are usually much more expensive. Finally, the amount and reliability of pre-trip information available to people with disabilities is paramount in their decisions about destinations and holiday activities. Operators must ensure that their promotion materials include detailed and accurate descriptions of any relevant facilities they provide, and that the quality of service to the disabled traveller encourages favourable comment through the networks to which the disabled now have access. Questions 1 What considerations would you take into account when arranging a 14-night package tour to Australia for a group of ten intellectually able but wheelchair-bound travellers from Japan? 2 What measures might be taken by a destination organisation to encourage the provision of disabled-friendly products in its region and to ensure that the relevant markets are made aware of their existence?

Curren'S Math For Meds: Dosages & Sol
11th Edition
ISBN:9781305143531
Author:CURREN
Publisher:CURREN
Chapter16: Adult And Pediatric Dosages Based On Body Surface Area
Section: Chapter Questions
Problem 3.3P
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Question
% TA l1.
4 9:0Y
4- ل لقراءة فقط
للقراءة فقط - لا يمكنك حفظ التغي يرات إلى هذا ا. . .
Travellers with disabilities
The United Nations Year of the Disabled (1981) marked increasing recognition
that in a just society the needs of people with disabilities must be met, along
with those of other minority groups and the non-disabled. Countries such as
Canada and Sweden, which are more welfare-oriented than Australia, have
social tourism programs that encourage and facilitate travel by citizens who are
disadvantaged for economic or other reasons.
In
Australia, legislation such as the Commonwealth Disability Discrimination
Act (1992), and complementary State laws, make it illegal to discriminate
against people on the grounds of disability. In the tourism industry there is now
wide perception that destination managers must encourage operators to
accommodate this principle when developing their products.
The term 'disability' covers a variety of impairments - physical, psycho-
logical and intellectual – which, according to the Australian Bureau of Statistics
(1993), affect about 18 per cent of the Australian population. Almost 90 per
cent of the disabilities are physical, while the rest are dassified as 'mental.
Some, of course, are relatively mild and have minimal impact on a person's
ability to travel, while those more severely afflicted cannot travel or may be able
to travel only if accompanied by a car
The most common constraint for people with disabilities is access. Many older
establishments were not designed to accommodate such travellers, and man-
agement may view the modifications required as both unnecessary and unaf-
fordable. The costs of travel also impact heavily on the disabled, partly because
of
rer.
their special requirements, but also because many of them, being dependent
on welfare services, have lower than average incomes.
However, the most difficult barrier to overcome is an attitudinal one. In the
not-too-distant past, people with disabilities were commonly regarded as
freaks, inferior or, at best, the responsibility of government and welfare agen-
cies. Even today, some tourism operators and their staff are uncomfortable in
dealing with them, and are concerned that the mere presence of people with
disabilities will discourage non-disabled visitors who share these feelings of
discomfiture.
In the past, tourism operators have neglected this substantial sector partly
through ignorance and partly because of the costs involved in making special
provisions
discrimination legislation, operators are identifying the disabled as an
important market segment that can contribute to the profitability of the leisure
travel industry.
Although they may be more difficult to meet, the needs of the disabled are
the same as those of the non-disabled - that is, as with all of us, the disabled
require food and shelter, opportunities to socialise with other people, and
experiences that contribute to self-esteem and self-actualisation. However,
for them. However, even without the obligations imposed by anti-
because of the restrictions imposed on them by their disabilities, needs are felt
even more strongly. For example, travellers with disabilities report high levels of
anxiety associated with travel and their dependence on the efficiency and smooth
functioning of services such as those associated with transport and accommodation.
The lower-level needs for food and shelter may necessitate enhanced accessi-
bility, while the vulnerability of the disabled to criminal activity and accidental
injury mấy call for additional security measures. Socialisation needs may
require provision for mixing with other visitors, including those who are not dis-
abled. Self-esteem and status needs are likely to be met only if the travellers can
function with dignity and a high degree of independence. As with other travel-
lers, self-actualisation may be encouraged through opportunities for learning
experiences, intellectual stimulation and overcoming challenges.
Arrangements for hosting travellers with disabilities should be developed in
consultation with experts on the problems likely to be encountered and the
:- ..L:L l ...-:-LiL. -d--.. TL:. -. --- L..JJ :-.d. -d:.. -- :
II
Transcribed Image Text:% TA l1. 4 9:0Y 4- ل لقراءة فقط للقراءة فقط - لا يمكنك حفظ التغي يرات إلى هذا ا. . . Travellers with disabilities The United Nations Year of the Disabled (1981) marked increasing recognition that in a just society the needs of people with disabilities must be met, along with those of other minority groups and the non-disabled. Countries such as Canada and Sweden, which are more welfare-oriented than Australia, have social tourism programs that encourage and facilitate travel by citizens who are disadvantaged for economic or other reasons. In Australia, legislation such as the Commonwealth Disability Discrimination Act (1992), and complementary State laws, make it illegal to discriminate against people on the grounds of disability. In the tourism industry there is now wide perception that destination managers must encourage operators to accommodate this principle when developing their products. The term 'disability' covers a variety of impairments - physical, psycho- logical and intellectual – which, according to the Australian Bureau of Statistics (1993), affect about 18 per cent of the Australian population. Almost 90 per cent of the disabilities are physical, while the rest are dassified as 'mental. Some, of course, are relatively mild and have minimal impact on a person's ability to travel, while those more severely afflicted cannot travel or may be able to travel only if accompanied by a car The most common constraint for people with disabilities is access. Many older establishments were not designed to accommodate such travellers, and man- agement may view the modifications required as both unnecessary and unaf- fordable. The costs of travel also impact heavily on the disabled, partly because of rer. their special requirements, but also because many of them, being dependent on welfare services, have lower than average incomes. However, the most difficult barrier to overcome is an attitudinal one. In the not-too-distant past, people with disabilities were commonly regarded as freaks, inferior or, at best, the responsibility of government and welfare agen- cies. Even today, some tourism operators and their staff are uncomfortable in dealing with them, and are concerned that the mere presence of people with disabilities will discourage non-disabled visitors who share these feelings of discomfiture. In the past, tourism operators have neglected this substantial sector partly through ignorance and partly because of the costs involved in making special provisions discrimination legislation, operators are identifying the disabled as an important market segment that can contribute to the profitability of the leisure travel industry. Although they may be more difficult to meet, the needs of the disabled are the same as those of the non-disabled - that is, as with all of us, the disabled require food and shelter, opportunities to socialise with other people, and experiences that contribute to self-esteem and self-actualisation. However, for them. However, even without the obligations imposed by anti- because of the restrictions imposed on them by their disabilities, needs are felt even more strongly. For example, travellers with disabilities report high levels of anxiety associated with travel and their dependence on the efficiency and smooth functioning of services such as those associated with transport and accommodation. The lower-level needs for food and shelter may necessitate enhanced accessi- bility, while the vulnerability of the disabled to criminal activity and accidental injury mấy call for additional security measures. Socialisation needs may require provision for mixing with other visitors, including those who are not dis- abled. Self-esteem and status needs are likely to be met only if the travellers can function with dignity and a high degree of independence. As with other travel- lers, self-actualisation may be encouraged through opportunities for learning experiences, intellectual stimulation and overcoming challenges. Arrangements for hosting travellers with disabilities should be developed in consultation with experts on the problems likely to be encountered and the :- ..L:L l ...-:-LiL. -d--.. TL:. -. --- L..JJ :-.d. -d:.. -- : II
%79 l1.
& P 9:00
للقراءة فقط - لا يمكنك حفظ التغي يرات إلى هذا ا. . .
require food and shelter, opportunities to socialise with other people, and
experiences that contribute to self-esteem and self-actualisation. However.
because of the restrictions imposed on them by their disabilities, needs are felt
even more strongly. For example, travellers with disabilities report high levels of
anxiety associated with travel and their dependence on the efficiency and smooth
functioning of services such as those associated with transport and accommodation.
The lower-level needs for food and shelter may necessitate enhanced accessi-
bility, while the vulnerability of the disabled to criminal activity and accidental
injury mãy call for additional security measures. Socialisation needs may
require provision for mixing with other visitors, including those who are not dis-
abled. Self-esteem and status needs are likely to be met only if the travellers can
function with dignity and a high degree of independence. As with other travel-
lers, self-actualisation may be encouraged through opportunities for learning
experiences, intellectual stimulation and overcoming challenges.
Arrangements for hosting travellers with disabilifies should be developed in
consultation with experts on the problems likely to be encountered and the ways
in which they might be addressed. This guidance should include advice on lia-
bilities and other legal ramifications. Where possible, the specific characteristics
of such visitors should be identified and appropriate facilities developed. For
example, wheelchair-bound travellers will require suitably equipped transport
and toilets, access to and within buildings by way of ramps and wide door-
with high tables and unencumbered passageways, and
ways, res
smooth, paved surfaces with gentle slopes. Audio and visual aids should be
available to assist those with sight
panying travellers with disabilities, especially those who are intellectually
impaired, should be admitted or accommodated at no (or reduced) cost.
Since the quality of a service depends on the person delivering it, the most
important element in the provision of travel experiences for the disabled is the
staff with whom they come in contact. While appropriate attitudes are essential,
stoff should also be given specialised training in dealing with people with dis-
abilities. Tour leaders should be provided with the skills required to deal with
people in wheelchairs or communicate with those who have hearing problems.
Tour organisers must arrange itineraries paced to ailow for time-consuming
transfers and the extra rest periods required. Amusement theme park operators
may be required to provide assistance with boarding rides or seating at per-
formances and displays.
Apart from the legal and ethical inducements to cater for travellers with dis-
abilities, operators and destination managers may be encouraged by the size
of this market segment, and by the aging
trend that will see the demand for disabled facilities double by the middle of the
twenty-first century.
People with disabilities must be catered for by the provision of facilities
designed to meet their particular requirements. At the same time, a basic prin-
ciple
hearing impairments. Carers accom-
the Australian population - a
be pursued is that of inclusion - the right of such people, wherever
possible, to mingle with and function alongside their non-disabled fellows and
participate in mainstream activities. This principle must be taken into accoun i
the design stage of project developments, since later modifications are usually
much more expensive.
Finally, the amount and reliability of pre-trip information available to people
with disabilities is paramount in their decisions about destinations and holiday
activities. Operators must ensure that their promotion materials include detailed
and accurate descriptions of any relevant facilities they provide, and that the
quality of service to the disabled traveller encourages favourable comment
through the networks to which the disabled now have access.
Questions
1 What considerations would you take into account when arranging a
14-night package tour to Australia for a group of ten intellectually
able but wheelchair-bound travellers from Japan?
2 What measures might be taken by a destination organisation to
encourage the provision of disabled-friendly products in its region
and to ensure that the relevant markets are made aware of their
existence?
II
<>
Transcribed Image Text:%79 l1. & P 9:00 للقراءة فقط - لا يمكنك حفظ التغي يرات إلى هذا ا. . . require food and shelter, opportunities to socialise with other people, and experiences that contribute to self-esteem and self-actualisation. However. because of the restrictions imposed on them by their disabilities, needs are felt even more strongly. For example, travellers with disabilities report high levels of anxiety associated with travel and their dependence on the efficiency and smooth functioning of services such as those associated with transport and accommodation. The lower-level needs for food and shelter may necessitate enhanced accessi- bility, while the vulnerability of the disabled to criminal activity and accidental injury mãy call for additional security measures. Socialisation needs may require provision for mixing with other visitors, including those who are not dis- abled. Self-esteem and status needs are likely to be met only if the travellers can function with dignity and a high degree of independence. As with other travel- lers, self-actualisation may be encouraged through opportunities for learning experiences, intellectual stimulation and overcoming challenges. Arrangements for hosting travellers with disabilifies should be developed in consultation with experts on the problems likely to be encountered and the ways in which they might be addressed. This guidance should include advice on lia- bilities and other legal ramifications. Where possible, the specific characteristics of such visitors should be identified and appropriate facilities developed. For example, wheelchair-bound travellers will require suitably equipped transport and toilets, access to and within buildings by way of ramps and wide door- with high tables and unencumbered passageways, and ways, res smooth, paved surfaces with gentle slopes. Audio and visual aids should be available to assist those with sight panying travellers with disabilities, especially those who are intellectually impaired, should be admitted or accommodated at no (or reduced) cost. Since the quality of a service depends on the person delivering it, the most important element in the provision of travel experiences for the disabled is the staff with whom they come in contact. While appropriate attitudes are essential, stoff should also be given specialised training in dealing with people with dis- abilities. Tour leaders should be provided with the skills required to deal with people in wheelchairs or communicate with those who have hearing problems. Tour organisers must arrange itineraries paced to ailow for time-consuming transfers and the extra rest periods required. Amusement theme park operators may be required to provide assistance with boarding rides or seating at per- formances and displays. Apart from the legal and ethical inducements to cater for travellers with dis- abilities, operators and destination managers may be encouraged by the size of this market segment, and by the aging trend that will see the demand for disabled facilities double by the middle of the twenty-first century. People with disabilities must be catered for by the provision of facilities designed to meet their particular requirements. At the same time, a basic prin- ciple hearing impairments. Carers accom- the Australian population - a be pursued is that of inclusion - the right of such people, wherever possible, to mingle with and function alongside their non-disabled fellows and participate in mainstream activities. This principle must be taken into accoun i the design stage of project developments, since later modifications are usually much more expensive. Finally, the amount and reliability of pre-trip information available to people with disabilities is paramount in their decisions about destinations and holiday activities. Operators must ensure that their promotion materials include detailed and accurate descriptions of any relevant facilities they provide, and that the quality of service to the disabled traveller encourages favourable comment through the networks to which the disabled now have access. Questions 1 What considerations would you take into account when arranging a 14-night package tour to Australia for a group of ten intellectually able but wheelchair-bound travellers from Japan? 2 What measures might be taken by a destination organisation to encourage the provision of disabled-friendly products in its region and to ensure that the relevant markets are made aware of their existence? II <>
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