1. Under the POCD framework, this refers to the vision and mission statements of the company: a. People b. Context c. Opportunity d. Deal

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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1. Under the POCD framework, this refers to the vision and mission statements of the
company:
a. People
b. Context
c. Opportunity
d. Deal
2. A common mistake of companies in their quest to create competitive advantage is:
a. Lack of analysis on wastage
b. Overly priced products
c. Lack of systematic business frameworks
d. Inability to manage business
3. Ethics theoretically speaking is a moral philosophy because:
a. It is not biblical
b. It is a personal choice
c. It is taught and practiced in society
d. It begins at home
4. Understanding the “Toyota Way” in essence is an example of the study in:
a. Ethics
b. Professionalism
c. Culture
d. Strategies
5. This is a common knee jerk reaction by companies when they start losing cash:
a. Terminate employees
b. Sell assets, regardless
c. Loan and then put the business under collateral
d. File for bankruptcy
6. The industry is part of the scope of business ethics because:
a. It makes or breaks the employee
b. It influences how your organization behaves
c. It can reshape the law
d. It can be a source of business strategies
7. Constant trainings are needed to upskill employees. The danger though is that people
may resign after being trained so essentially the company will be at the losing end. What
is one ethical way of preventing this?
a. Enforce a no resignation policy
b. Enforce that all trainings be paid by the employee
c. Enforce a policy that prevents people from resigning, otherwise they will pay for their
training
d. Enforce a clause that says an employee cannot resign for a period of at least 1 year
for every training that the company has paid for
8. Selling out information that should be for the company’s benefit may be classified as:
a. Unethical practices
b. Illegal information
c. Insider trading
d. Corporate gossip
9. Technically, the operational word/term for business ethics is the word
a. Trust
b. Strategy
c. Answers the question: should you be doing it?
d. Answers the question: is it right or wrong?
10. An employee who refuses to follow orders from his/her boss in a company that has no
company policies, even if the orders are fair enough is:
a. Unethical because you are supposed to follow orders
b. Unethical because you are supposed to support strategies of the organization
c. Just right because there are no company policies to follow
d. Just right because it is your right to refuse
11. The concept of ethical leadership is:
a. For people to idolize someone
b. For people to have someone as a role model
c. For people to have someone as a source of inspiration
d. For people to have someone they can confide with
12. When a manager makes a wrong strategic decision in the office that causes enough
wastage and losses, does this make him/her unethical?
a. Yes, especially if they were entrusted to run the company
b. Yes, because they should know better
c. No, because all people make mistakes, even in business
d. No, unless they can prove that the decision was unethical to begin with
13. A manager was entrusted by his employees to invest their money in stocks, after all he
guaranteed the constant and steady growth of their money, given the economic
conditions. Six months later, the stocks fell. What was his mistake?
a. Investments in stocks are not a guarantee so do not tell people that their money will
grow
b. He should have shown more sufficient data
c. The manager should have told the people to pull out their money when it showed
signs of loss
d. The manager shouldn’t have told employees to invest anyway
14. Starbucks once put a code in their restrooms so that onlyl paying customers can use it.
Is this unethical?
a. Yes, their business is for customer service
b. Yes, because it discriminates people
c. No, it’s their business decision
d. No, it’s for them to cut down on wastage
15. What happens when wastage becomes way too much?
a. It adds up as variable cost
b. It adds up as fixed cost
c. It adds up to unethical business practices
d. It adds up to wrong business strategies

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