Unit 206
Understand the role of the social care worker
Outcome 1
1.1
The difference between a working relationship and personal relationship is that a working relationship has boundaries, professional codes of conduct, employer policies and procedures. In your working relationship you would be friendly have a different approach treat with equality, you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship has no emotional attachment and is primary based around your job, where as personal relationship has an emotional attachment due to having family and personal friends and is not work related.
1.2
In the health and social care setting there are many different working relationships. These relationships include: colleagues, manager, other professionals such as doctors, district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that you maintain a professional manner.
Outcome 2
2.1
It is very important that you work in partnership with your colleagues and all other people. This will include carers, families, advocates, doctors, nurses, occupational therapists, other health professionals, social workers, voluntary organisations and other people.
Others people may be able to provide useful information to support you in your work and you may be able to provide useful information to support them in being part of the individual’s lives. This is good partnership working. If there are communication difficulties with service users a carer or family member can share information with you about how you can best communicate with an individual.
2.2
Work in a way that is clearly set out in the job description. Work in accordance with the policies and procedures of the care organisation, for example, the health and safety policies and procedures. The agreed ways of working are set of codes by the employer for the social care worker to conduct
A working relationship is with the people you work. This could be you line manager, colleagues, clients or their families.
As a Health care worker I work in accordance with the Care Standard Act 2000, Codes of Practice and conduct, with the Legal and Organisational requirements, and procedures.
You may work with different individuals each with their own preferences, wishes and needs. You will find out about these by reading individuals care and support plans as well as communicating with them when you are together. [ It is important that you follow care and support plans and understand and respect what the individuals you work with say they need. The General Social Care Council wrote a Code of Conduct setting out your responsibilities. These are some of the responsibilities you will have to individuals you support: Protect their rights and promote their interests Establish and maintain their trust and confidence Promote their independence and
A working relationship is different from a personal relationship because working relationships are based on adhering to the policies and procedures and the agreed ways of working.
Good effective communication - an ability and willingness to talk and to listen with an open mind, what another person says if generally what they believe to be true, if you disagree ask questions to clarify
The patient is a transgender and has HIV. Our society has not fully accepted transgender as a societal norm, because of their gender identity and expressions are different to societal expectations of gender. The patient hardly has family support, which can possibly cause poor adherence due to isolation. HIV
If the professionals work well together the service for the service users will be efficient, as both of the professions can communicate effectively with each other. So therefore, this means that the treatment, planning of treatment or care for the individual will be enforced and provided with much better devotion. This also means the professionals can pass things through to each other and will be prompt, as appose to if they were not working well together then there would be delays on things such as results, x-rays, files/documentation, etc; so, it is compulsory for the professions to work well together. If they’re working well together both professions will be attentive during all times, as opposed to if they were not getting on, then the outcome of this would have been that they are appalling at their job and the professionals would be perceived as incompetent by the service user, etc. In addition to this, this also means the service user will feel very insecure, unsafe and would feel much more stressed or nervous as they may be conscious and cognisant about the fact that they can see and acknowledge that the professions are not communicating effectively enough, to give the service user the best form/quality of care. The service user might feel that they’d be safer elsewhere or with other members of the professional team (who will provide the service they are require).
While these questions are essentially asking the same question, the wording might make it confusing to some readers. Question one is vague and brief, but the wording is more comfortable and straightforward; “Do you favor or oppose expanding Medicare to provide health insurance to every American?” This question leaves the consumer with an ultimatum, whether they are for or against insuring all Americans. In which case, most people don’t want to seem like the ‘bad guy’ and will vote in favor of.
There are many different personal relationships that we have within our lives and we act differently to each of those it may be from a family relationship or a work friendship. It is the same with our working relationship with the individuals that we meet, some over step boundaries and turn into friendships. In a working relationship you are in a relationship with someone because it is your job, where as a family or friend relationship is built upon a different reason. In our job we may also have relations between other professionals or
Case two I looked after a South africian woman, Lisa (pseudeum), who was a 32 years old community woman having her second baby. She wanted a vaginal birth after caesarean (VBAC) after a traumatic caesarean section back home. Lisa described her first birth as what seemed to be failure to progress, but with no notes this is not certain. She felt she was not provided enough information, fully informed or given any choices with her care during her entire labour, birth and postnatally.
Social workers should receive training when working with Mexican migrant families. This population encounter different types of stressed due to acculturation and it’s important for the social worker to understand how this process is affecting the families. Its also important to train the social workers on the policies so that they know exactly that procedures to follow and who to contact in order for the children and families to receive the appropriate assistance. They should also be familiar with the local U.S. Citizenship and Immigration Services so they know and have an understanding of the application process or petition paperwork. It’s important that the workers build connection with other agencies in order to be able to direct the families
“Everyone must feel it is their responsibility to report abuse. Neighbors and Relatives must stop looking the other way when children are being hurt or killed” stated Edelman. Should others be held accountable for child abuse of they know about it or suspect it ? In my opinion I think so.
The third professional role plays by the social worker is to become a broker. Different from the role of mediator, the broker helps the service users or clients to access their needs and help. For example, broker helps the marginalized people to voice out their rights so that the authorize parties can hear. In the role of broker, a social worker is a professional agent responsible for identifying, finding, and connecting clients or service user by using the best and suitable way to assist the clients or service users for their needs. When the clients or service user needs are analyzed and available services and facilities been assured, the broker helps the service user or clients in making the best and suitable services and facilities and helps them with arranging the services and facilities.
The duties of a social worker vary based on their field but one duty all social workers have in common is their determination to help someone who cant necessarily help themselves. There are several different fields of social work one in particular stands out to me – Medical social work. Medical social work stands out to me because overall I’m curious of how they would differ from any other social worker. Therefore I will explore their history, duties, education requirements, as well as whom the population they serve and challenges faced.
A dignified life is the undeniable right to all members of a community. Regrettably, their is a sizable population of individuals who have difficulty accessing resources that could potentially enhance their opportunity for self determination. Basic human needs and services catalyze dignity and self determination. The role of the social worker is quintessential in connecting individuals in need with helpful and life altering resources. Social workers have the difficult task of developing institutional knowledge of resources and services associated with their field. The task is further compounded with ever changing institutional policies. However, resource allocation is just a one part of the social work profession. Every client has a distinctive need and set of circumstances which require careful inspection. Social workers engage in dynamic problem solving and individual analysis to determine the proper recourse for each and every individual client.