Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 8, Problem 4CQ
Summary Introduction
To identify: The nature of the time spent in the given scenario.
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Students have to change buildings between classes, which often involves walks of5 minutes or more. Walking from one building to another is:a. waste.b. non-value-added time.c. value-added time.d. Cannot determine from the given infomation
Which of the following statements best represents a concise definition of an operations process? It is a conversion activity that
Select one:
a. involves technical analysis
b. involves workers and equipment
c. transforms inputs to outputs
d. produces competitive advantage for the firm
Which of the following situations will tend to increase customer dissatisfaction with waiting in line the most?
Select one:
a. Large numbers of customers
b. The physical location of an operation
c. Bright lights in the banking hall
d. Idle workers in the view of customers
We measure, monitor and improve process cycle time because:
a. It is an easy measurement to make
*b. Increasing cycle time helps us improve the capacity of the
process and reduce costs
c. Everyone understands cycle time
d. Customers are interested in how long it takes to make a
product
e. All of the above
f. None of the above
Chapter 8 Solutions
Operations Management
Ch. 8 - Prob. 1CQCh. 8 - Prob. 2CQCh. 8 - Prob. 3CQCh. 8 - Prob. 4CQCh. 8 - Prob. 5CQCh. 8 - Prob. 6CQCh. 8 - Prob. 7CQCh. 8 - Prob. 8CQCh. 8 - What are the two pillars of the Toyota Production...Ch. 8 - Prob. 10CQ
Ch. 8 - Prob. 11CQCh. 8 - Prob. 12CQCh. 8 - Prob. 13CQCh. 8 - Prob. 14CQCh. 8 - Prob. 15CQCh. 8 - Prob. 16CQCh. 8 - Prob. 17CQCh. 8 - Prob. 18CQCh. 8 - Prob. 19CQCh. 8 - A company makes two models, A and B. Which of the...Ch. 8 - Prob. 21CQCh. 8 - Prob. 22CQCh. 8 - Prob. 23CQCh. 8 - Prob. 24CQCh. 8 - Prob. 25CQCh. 8 - Prob. 26CQCh. 8 - Prob. 1PACh. 8 - Prob. 2PACh. 8 - Prob. 3PACh. 8 - Prob. 4PACh. 8 - Prob. 5PACh. 8 - Prob. 6PACh. 8 - Prob. 7PACh. 8 - Prob. 8PACh. 8 - Prob. 9PACh. 8 - Prob. 10PA
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- The slowest point in a process is a ________. Group of answer choices Bottleneck Lost production Surplus Throughputarrow_forwardThe ClickClock corporation produces clocks with six stations. Each station is manned by a human worker, who do the following tasks: These workers get paid $ 10 an hour. Ignore any Station Task Sequence Processing Time (secs) Task Heat-stake lens to bezel Inspect bezel Clean switch holes Install set switch in bezel Total time for A Check switch travel Clean inside bezel Install module in bezel Total time for B Install battery clip in module Heat-stake battery clip in module Install two batteries in module Check switch 14 2 26 A 3 10 Preparation 1 4 18 68 23 B 6 12 Preparation 2 7 25 60 8 20 9 20 Battery 10 22 Installation 11 8. Total time for C 70 Install band Inspect band Total time for D Cosmetic inspection Final test D 12 45 Band 13 13 Installation 58 E 14 4 Packaging 15 71 Preparation Total time for E 75 Place watch and cuff in display box Place cover in display box base 16 20 17 14 Watch 18 Place owner's manual and box into tub 30 packaging Total time for F 64arrow_forwardWhile designing a process, we try to ensure that unpleasant experiences such as filling forms or taking shots are located towards the beginning/middle, primarily because: O It is usually more convenient to complete such tasks early on None of the above We do not wish to end on an unpleasant note. The memory of unpleasant experiences stays much longer relative to other kinds of experiences. O The customer may refuse to do/participate in such unpleasant tasks at the end of the processarrow_forward
- The information turnaround time is driven primarily by:a. the number of workers.b. the IT system.c. the inventory in the process.d. the amount of waste in the process.arrow_forwardC&A Candy produces two kinds of gumdrops: regular and sugar-free. The data on these gumdrops are given below: Regular Sugar-Free 30 10 60 30 80 80 Demand (lbs per hour) Changeover time (min) Production rate (lbs per hour) C&A first makes 60 pounds of regular gumdrops, then 20 pounds of sugar-free gumdrops, and then repeats this sequence. What is the utilization of the production process? Multiple Choice O O O 25% 20% 50% 40%arrow_forwardA machine makes two components; call them types A and B. It takes 630 seconds to switch production between the component types. During that time, no production occurs. When in production, each unit of A or B requires 0.5 second to be completed. The two components, A and B, are combined in an assembly process to make a final product; call it C. The assembly step can combine the two components into 1 unit every 4 seconds, or 15 units per minute. Suppose the machine rotates between one batch of 2,520 units of A and 2,520 units of B. In that case, what is the capacity of the machine in component pairs per minute, where a component pair is one unit of A and one unit of B? Suppose the machine rotates between one batch of 2,520 units of A and 2,520 units of B. What is the utilization of the machine? Suppose the machine rotates between one batch of 2,520 units of A and 2,520 units of B. What is the average inventory of B components? If the production schedule could be adjusted with…arrow_forward
- A machine makes two components; call them types A and B. It takes 630 seconds to switch production between the component types. During that time, no production occurs. When in production, each unit of A or B requires 0.5 second to be completed. The two components, A and B, are combined in an assembly process to make a final product; call it C. The assembly step can combine the two components into 1 unit every 4 seconds, or 15 units per minute. Suppose the machine rotates between one batch of 2,520 units of A and 2,520 units of B. In that case, what is the capacity of the machine in component pairs per minute, where a component pair is one unit of A and one unit of B?arrow_forwardIf the takt time is shorter than the cycle time, the process needs to run faster. True orfalse?a. Trueb. Falsearrow_forwardA machine makes two components; call them types A and B. It takes 250 seconds to switch production between the component types. During that time, no production occurs. When in production, each unit of A or B requires 0.5 second to be completed. The two components, A and B, are combined in an assembly process to make a final product; call it C. The assembly step can combine the two components into 1 unit every 2 seconds, or 30 units per minute. Assume there is ample demand. If the production schedule could be adjusted with the goal of minimizing inventory in the process, how many units of A should be produced before switching to component B? In other words, calculate the optimal batch size for component A. Assume the same number of units of B would be produced as well. answer:_______unitsarrow_forward
- A machine makes two components; call them types A and B. It takes 250 seconds to switch production between the component types. During that time, no production occurs. When in production, each unit of A or B requires 0.5 second to be completed. The two components, A and B, are combined in an assembly process to make a final product; call it C. The assembly step can combine the two components into 1 unit every 2 seconds, or 30 units per minute. Assume there is ample demand. Suppose the machine rotates between one batch of 1,000 untis of A and 1,000 units of B. In that case, what is the capacity of the machine in component pairs per minute, where a component pair is one unit of A and one unit of B? answer: __________ component pair per minutearrow_forwardA machine makes two components; call them types A and B. It takes 250 seconds to switch production between the component types. During that time, no production occurs. When in production, each unit of A or B requires 0.5 second to be completed. The two components, A and B, are combined in an assembly process to make a final product; call it C. The assembly step can combine the two components into 1 unit every 2 seconds, or 30 units per minute. Assume there is ample demand. Suppose the machine rotates between one batch of 1,000 unties of A and 1,000 units of B. What is the utilization of the machine? answer: _____percentarrow_forwardWhich of the following statements is true? In a factory operating at capacity, every machine and person should be working at the maximum possible rate. One way to increase the effective utilization of a bottleneck is to reduce the number of defective units.arrow_forward
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