Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 8, Problem 10CQ
Summary Introduction
To explain: The roof in the “house-shaped” representation of the production system of Company TA.
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A house of quality is:a) a matrix relating customer “wants” to the firm’s “hows.”b) a schematic showing how a product is put together.c) a list of the operations necessary to produce a component.d) an instruction to make a given quantity of a particular item.e) a set of detailed instructions about how to perform a task
What is the roof in the “house-shaped” representation of the Toyota ProductionSystem?a. Just-in-timeb. Waste reductionc. Built-in qualityd. Process improvement
Make a list of pizza delivery process design requirements Associate with each requirement a measure that would ensure that the process meets the requirement.
Chapter 8 Solutions
Operations Management
Ch. 8 - Prob. 1CQCh. 8 - Prob. 2CQCh. 8 - Prob. 3CQCh. 8 - Prob. 4CQCh. 8 - Prob. 5CQCh. 8 - Prob. 6CQCh. 8 - Prob. 7CQCh. 8 - Prob. 8CQCh. 8 - What are the two pillars of the Toyota Production...Ch. 8 - Prob. 10CQ
Ch. 8 - Prob. 11CQCh. 8 - Prob. 12CQCh. 8 - Prob. 13CQCh. 8 - Prob. 14CQCh. 8 - Prob. 15CQCh. 8 - Prob. 16CQCh. 8 - Prob. 17CQCh. 8 - Prob. 18CQCh. 8 - Prob. 19CQCh. 8 - A company makes two models, A and B. Which of the...Ch. 8 - Prob. 21CQCh. 8 - Prob. 22CQCh. 8 - Prob. 23CQCh. 8 - Prob. 24CQCh. 8 - Prob. 25CQCh. 8 - Prob. 26CQCh. 8 - Prob. 1PACh. 8 - Prob. 2PACh. 8 - Prob. 3PACh. 8 - Prob. 4PACh. 8 - Prob. 5PACh. 8 - Prob. 6PACh. 8 - Prob. 7PACh. 8 - Prob. 8PACh. 8 - Prob. 9PACh. 8 - Prob. 10PA
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- one of the 14 Points of Deming is . Cease dependence mass Inspection to improve quality a. Explain the point using your own words b. Give a clear example on how you will apply it in a manufacturing organization Give a clear example on how you will apply it a service organizationarrow_forwardDoes the process eliminate steps that do not add value?arrow_forwardHenson Automotive wants to understand how much water the company is using when manufacturing its energy-efficient cars. What type of measure should the company take? A. water footprint B. water emissions C. water waste D. water pressurearrow_forward
- An approach that uses interfunctional teams to get input from the customer in design specification is?arrow_forwardTrue or False One of the early design processes is called “ over-the-wall design process”. One advantage is that the design engineers have good understanding of design needs. IPPD is one acronym that is analogous to concurrent engineering. it stands for Intellectual Property Policy Directoratearrow_forwardIn the role of a plant manager making bumpers for cars. What would you need to measure and control?arrow_forward
- What impact does quality planning have on functionality, system output, performance, reliability, and maintainability?arrow_forwardWhy the organizations producing unique products adopt processed-focused (job shop) process design? What are some other examples of firms adopting this particular process design?arrow_forwardEvaluate the impact of ergonomic factors on mouse design and usage. How can ergonomic considerations improve user comfort and productivity?arrow_forward
- Some important concepts to promote quality (due to Deming) are a. build long term relationships with suppliers, vendors, and customers. b. continuously improve product, quality, and service. c. institute a vigorous program of training, education, and self-improvement. d. all of these. e. none of these.arrow_forwardShoppers Drug Mart recently added food to it's product mix, this type of mix is commonly known as; -Intratype -Intertype -Scrambled -Value addedarrow_forwardEngaging in product design for manufacturability reduces Select one: a. Training costs Preproduction design time Assembly time Yes Yes Yes b. Training costs Preproduction design time Assembly time No No No c. Training costs Preproduction design time Assembly time Yes Yes No d. Training costs Preproduction design time Assembly time No Yes Yesarrow_forward
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