OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 8, Problem 3DQ

a)

Summary Introduction

To determine: The product with higher reliability.

Introduction: The extent to which the customer needs and expectations are met for which a product accomplishes its purpose for a definite period of time is known as quality.

b)

Summary Introduction

To determine: The product with better maintainability.

Introduction: The extent to which the customer needs and expectations are met for which a product accomplishes its purpose for a definite period of time is known as quality.

c)

Summary Introduction

To determine: The product with greater availability.

Introduction: The extent to which the customer needs and expectations are met for which a product accomplishes its purpose for a definite period of time is known as quality.

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Product A has an MTBF of 30 hours and an MTTR of 5hours. Product B has an MTBF of 40 hours and an MTTR of 2 hours. a. Which product has higher reliability? b. Which product has better maintainability? c. Which product has greater availability?
The Company "Best Engineers Ltd has released the figures shown below for the financial years 2018 and 2019. Type of Cost Prevention Cost Appraisal Cost Internal Failure Cost External Failure Cost Sales 2018 52,450 302,000 744,400 19.21% 47.36% 1.57% 30.09% 3.34% 1.03% 2019 51,600 301,700 754,100 473,000 465,800 8,660,000 8,468,000 Manufacturing Cost 3,507,000 3,490,000 What percentage of the Total Quality Cost is the Prevention Cost for the year 2018?
a. What is product life cycle? State the stages involved in product life product. b. How should a reliability program be organized in the environment of concurrent engineering
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