OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 8, Problem 14DQ
Summary Introduction

To determine: The reason for considering ISO 9000 as the first step or basic approach to quality.

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What are ISO standards and why are they important?
What is the difference between ISO 9126 and ISO 25010 quality models in terms of quality characteristics/factors?
what is ISO 18000?
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