Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
expand_more
expand_more
format_list_bulleted
Concept explainers
Videos
Textbook Question
Chapter 4.S, Problem 23P
Auto batteries have an average life of 2.7 years. Battery life is
a. What percentage of batteries would you expect to fail before the warranty period expires?
b. A competitor is offering a warranty of 30 months on its premium batten. The manager of this company is toying with the idea of using the same batten with a different exterior, labeling it as a premium battery, and offering a 30-month warranty on it. How much more would the company have to charge on its “premium” batten to offset the additional cost of replacing batteries?
c. What other factors would you take into consideration besides the price of the battery?
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
An electronic chess has a useful life that is exponential with a mean of 30 months. Determine each of the following:
a) The probability that any given unit will operate at least 45 months
b) The probability that any given unit will fail sooner than 30 months
A producer of pocket calculators estimates that the calculators fail at a rate of one every five years. The calculators are sold for $25 each with a one-year free replacement warranty but can be purchased from an unregistered mail-order source for $18.50 without the warranty.
What length of period of the warranty equates the replacement costs of the calculator with and without the warranty?
The Worthington Gear Company installed a bank of 10 robots about three years ago. The robots greatly in-creased the firm’s labor productivity, but recently attention has focused on maintenance. The firm does no pre-ventive maintenance on the robots because of the variability in the breakdown distribution. Each machine hasan exponential breakdown (or interarrival) distribution with an average time between failures of 200 hours. Eachmachine hour lost to downtime costs $30, which means that the firm has to react quickly to machine failure.The firm employs one maintenance person, who needs 10 hours on average to fix a robot. Actual maintenancetimes are exponentially distributed. The wage rate is $10 per hour for the maintenance person, who can be putto work productively elsewhere when not fixing robots. Determine the daily cost of labor and robot downtime.
Chapter 4 Solutions
Operations Management
Ch. 4.4 - Prob. 1.1RQCh. 4.4 - Prob. 1.2RQCh. 4.8 - LEGO A/S IN THE PINK Lego A/S overcame the recent...Ch. 4.8 - Prob. 2.1RQCh. 4.8 - Prob. 2.2RQCh. 4.11 - THE CHALLENGES OF MANAGING SERVICES Services can...Ch. 4.11 - THE CHALLENGES OF MANAGING SERVICES Services can...Ch. 4.S - Prob. 1DRQCh. 4.S - Prob. 2DRQCh. 4.S - Prob. 3DRQ
Ch. 4.S - Consider the following system: Determine the...Ch. 4.S - A product is composed of four parts. In order for...Ch. 4.S - A system consists of three identical components....Ch. 4.S - A product engineer has developed the following...Ch. 4.S - The guidance system of a ship is controlled by a...Ch. 4.S - One of the industrial robots designed by a leading...Ch. 4.S - A production line has three machines A, B, and C,...Ch. 4.S - Prob. 8PCh. 4.S - A Web server has five major components that must...Ch. 4.S - Repeat Problem 9 under the condition that one of...Ch. 4.S - Hoping to increase the chances of reaching a...Ch. 4.S - An electronic chess game has a useful life that is...Ch. 4.S - A manufacturer of programmable calculators is...Ch. 4.S - Lucky Lumen light bulbs have an expected life that...Ch. 4.S - Prob. 15PCh. 4.S - Prob. 16PCh. 4.S - A major television manufacturer has determined...Ch. 4.S - Prob. 18PCh. 4.S - Determine the availability for each of these...Ch. 4.S - Prob. 20PCh. 4.S - A manager must decide between two machines. The...Ch. 4.S - Prob. 22PCh. 4.S - Auto batteries have an average life of 2.7 years....Ch. 4 - Prob. 1DRQCh. 4 - Prob. 2DRQCh. 4 - Prob. 3DRQCh. 4 - Prob. 4DRQCh. 4 - Prob. 5DRQCh. 4 - Prob. 6DRQCh. 4 - Prob. 7DRQCh. 4 - Prob. 8DRQCh. 4 - a. What is meant by the term life cycle? b. Why...Ch. 4 - Prob. 10DRQCh. 4 - Prob. 11DRQCh. 4 - Prob. 12DRQCh. 4 - Prob. 13DRQCh. 4 - Explain what quality function development is and...Ch. 4 - Prob. 15DRQCh. 4 - Prob. 16DRQCh. 4 - Prob. 17DRQCh. 4 - Prob. 18DRQCh. 4 - Prob. 19DRQCh. 4 - Describe some of the trade-off that are...Ch. 4 - Prob. 2TSCh. 4 - Prob. 3TSCh. 4 - Prob. 1CTECh. 4 - Prob. 2CTECh. 4 - Prob. 3CTECh. 4 - Prob. 4CTECh. 4 - Prob. 5CTECh. 4 - Give two examples of unethical conduct involving...Ch. 4 - Prob. 1PCh. 4 - Prob. 2PCh. 4 - Prepare a service blueprint for each of these...Ch. 4 - Prepare a service blueprint for each of these post...Ch. 4 - Prob. 5PCh. 4 - Prob. 6PCh. 4 - Prob. 7PCh. 4 - Prepare a table similar to that shown in Problem...
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- A local cab company maintains a fleet of 10 cabs. Each time a cab breaks down, it isrepaired the same day. Assume that breakdowns of individual cabs occur completely atrandom at a rate of two per year.a. What is the probability that any particular cab will run for a full year withoutsuffering a breakdown?arrow_forwardA local cab company maintains a fleet of 10 cabs. Each time a cab breaks down, it isrepaired the same day. Assume that breakdowns of individual cabs occur completely atrandom at a rate of two per year.d. What is the probability that there are more than five breakdowns between Thanksgiving Day (November 28) and New Year’s Day (January 1)?arrow_forward40. Habard's, a chain of hardware stores, sells a variety of tools and home repair items. One of their best wrenches sells for $5.50. Habard's will include a three-year free replacement warranty for an additional $1.50. The wrench is expected to be sub- ject to heavy use and, based on past experience, will fail randomly at a rate of one every eight years. Is it worth purchasing the warranty?arrow_forward
- Determine the optimum preventive maintenance frequency for each of the pieces of equipment if breakdown time is normally distributed: (Round "Probability Ratio" to 4 decimal places, and all other answers to 2 decimal places. Negative values should be indicated by a minus sign.) Use Table. Equipment. A201 B400 C850 Equipment A201 B400 CB50 Equipment Average Time (days) between Breakdowns A201 B400 C850 20 30 45 Preventive Maintenance Cost Click here for the Excel Data File: $330 $230 $580 Probability Ratio Standard Deviation 3 Breakdown Cont $2,230 $3,530 $4,825 Interval (days)arrow_forwardNon-inventory goods were purchased and delivered on June 15, 2010. Several security interests exist in these goods. Which of the following security interests has priority over the others? Group of answer choices purchase money security interest perfected June 24, 2010 Security interest perfected June 20, 2010 Security interest attached June 15, 2010 Security interest in future goods attached on June 10, 2010arrow_forwardWhich of these properties is most vulnerable to purchasing-power risk? a warehouse with a 20-year tenant a condo with a vear lease a vacation rental property rented for week-long stays a single-family home rented month+to-month q "month" months W + monthly vertyuioParrow_forward
- A cosmetics company fills its best selling jars of facial cream by an automatic dispensing machine. The machine is set to dispense a mean of 7.2 ounces per jar. Uncontrollable factors in the process can cause either underfill or overfill, both of which are undesireable. In such a case, the dispensing can be stopped and recalibrated. Regardless of the mean amount despensed, the standard deviation of the amount dispwnsed always has a value of 0.25 ounce. A quality control engineer routinely selects 36 jars from the assembly line to check the amounts filled. On one occasion, the sample mean is 7.8 ounces. Determine if there is sufficient evidence in the sample to indicate, at the 1% level of significance, that the machine should be recalibrated.arrow_forwardWhat happens to availability when MTTR (mean time between failures) gets close to zero? Is it possible to explain this circumstance accurately?arrow_forwardA major retail store recently spent $24 million dollars on a large private satellite communication system that provides state-of-the-art voice, data, and video transmission between stores and regional headquarters. When an item gets sold, the scanner software updates the inventory system in real-time. As a result, store transactions are passed on to regional and national headquarters instantly, which keeps inventory records up to date. One of the store’s major competitors has an older system in which transactions are uploaded at the end of a business day. The first company feels that its method of instant communication and feedback allows it to react more quickly to changes in the market, giving the company a competitive advantage. For example, if an early winter snowstorm causes stores across the upper Midwest to start selling high-end (and high-profit) snow throwers quite quickly, the company’s nearest warehouse can prepare next-day shipments to maintain a good inventory balance,…arrow_forward
- An online news platform is hosting sports news on a local webserver. Assuming the webserver is valued at $10,000. This webserver crashed 7 times in one year and in every crash, it resulted in a 3% loss. Calculate the expected losses using single loss expectancy (SLE) and annualize Loss expectancy (ALE)arrow_forwardThe Instant Paper Clip Office Supply Company sells and delivers office supplies to companies, schools, and agencies within a 50-mile radius of its warehouse. The office supply business is competitive, and the ability to deliver orders promptly is a big factor in getting new customers and maintaining old ones. (Offices typically order not when they run low on supplies, but when they completely run out. As a result, they need their orders immediately.) The manager of the company wants to be certain that enough drivers and vehicles are available to deliver orders promptly and that they have adequate inventory in stock. Therefore, the manager wants to be able to forecast the demand for deliveries during the next month. From the records of previous orders, management has accumulated the following data for the past 10 months: Month Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Orders 145 70 115 85 120 54 82 141 123 94 Compute the…arrow_forwardThe Instant Paper Clip Office Supply Company sells and delivers office supplies to companies, schools, and agencies within a 50-mile radius of its warehouse. The office supply business is competitive, and the ability to deliver orders promptly is a big factor in getting new customers and maintaining old ones. (Offices typically order not when they run low on supplies, but when they completely run out. As a result, they need their orders immediately.) The manager of the company wants to be certain that enough drivers and vehicles are available to deliver orders promptly and that they have adequate inventory in stock. Therefore, the manager wants to be able to forecast the demand for deliveries during the next month. From the records of previous orders, management has accumulated the following data for the past 10 months: Month: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Orders: 1230 1155 1263 1159 1361 1273 1147 1250 1356 1155 Create tables to support your answer: a. Compute the monthly…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.
Single Exponential Smoothing & Weighted Moving Average Time Series Forecasting; Author: Matt Macarty;https://www.youtube.com/watch?v=IjETktmL4Kg;License: Standard YouTube License, CC-BY
Introduction to Forecasting - with Examples; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=98K7AG32qv8;License: Standard Youtube License