Information Technology Project Management
Information Technology Project Management
9th Edition
ISBN: 9781337101356
Author: Kathy Schwalbe
Publisher: Cengage Learning
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Chapter 2, Problem 9E
Program Plan Intro

Opening and closing case of Tom Walters tablet project:

  • Tom Walters focuses on just a few internal project stakeholders. He views only a part of the structural frame of college.
  • As his department would do most of the work for administering the tablet project, he concentrates on those stakeholders.
  • He did not involve main customers for this project that is the students at the college.
  • Tom’s view of project stakeholders is very limited because he did not held meetings with senior administrators or faculty at the college.
  • If Tom had expanded his view of structural frame of organization, he could have identified other key stakeholders.
  • If Tom focuses on human resources frame, he would have been able to identify people who would support or oppose requiring tablets.
  • Tom can consider main interest groups that would be affected by the projects outcome by using the political frame.
  • By using symbolic frame, Tom could address what moving to a tablet environment would mean for the college.
  • Tom Walters like many other project managers studied that technical and analytical skills were not enough to guarantee success in project management.
  • The needs of different stakeholders should be identified and addressed in order to be more effective. 

National Football League’s (NFL) adoption of tablet:

  • Microsoft paid NFL 400 dollars before 2014 football season for using their surface as “the official tablet of NFL”.
  • These surfaces replaced hundreds of printers which is used in the past for printing out images of each play.
  • On the tablets as well as replay monitors used by officials there is Microsoft logo.
  • Using tablet, users can review plays over and can mark up images.

Explanation of Solution

Main factors for canceling Tom’s project and continuing National Football League (NFL) tablet project:

  • The president of the college directed a committee for reviewing the concept of requiring students with tablets as several people speak about the idea of having tablets at the faculty meeting.
  • President directed the committee to present a proposal in next month’s faculty meeting to either recommend using tablets or terminate the concept...

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