OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 2, Problem 7DQ
Summary Introduction
To determine: The strategic decisions that are required in the operations and supply chain of grocery store.
Introduction:
Operations management helps to determine the tools and information for best business ideas and the implementations. It helps to improve the level of efficiency within the organization.
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Describe the grid technique. What is its purpose, and how does it lead to the making of a decision? What are its strengths and limitations?
Which component of the supply chain decision-making framework would be established last among these?
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O c. Supply chain structure
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Read the following and Answer the questions that follow:
One of the reasons’ companies develop Web sites is to attract more customers. The types of attractors that found are as follows: The entertainment park; the archive; exclusive sponsorship; the town hall; the club; the gift shop; the freeway intersections or portals; and the customer service centre. It has been established that all these types of attractors are very important for any company.
Required:
a) Discuss any three (3) types of attractors and where possible give examples to show how these attractors operate and assist business to achieve their goals.
b) Service is often differentiated from products, and the four (4) distinct service features that distinguishes service from products are: intangibility; simultaneity; heterogeneity; and perishability. Evaluate the four (4) features that differentiates service from product.
Chapter 2 Solutions
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
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