Chapter 16, Problem 8DQ

Summary Introduction

To determine:

Why turnover is low and motivation is high by using Herzberg's two factor theory.

Introduction:

The two factor theory is the idea that the job satisfaction of the employee is influenced by two things viz. motivational factors such as the respect you get for it, the type of work you do and the hygiene factor such as condition at work, pay that makes the employee happy in his job.