Management Information Systems: Managing The Digital Firm (16th Edition)
Management Information Systems: Managing The Digital Firm (16th Edition)
16th Edition
ISBN: 9780135191798
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 12.3, Problem 1.2CQ

Explanation of Solution

Capabilities of process mining software

  • Data visualization capabilities in the software helps to show users what processes are running at any given time.
  • The process mining software is used to analyze the transaction logs of an Enterprise Resource Planning (ERP) system.
  • An organization can use process mining software for finding the cause of unexpected delays in invoice processing by examining the logs of the accounts payable module in its ERP system...

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