Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 1, Problem 4CQ
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To determine: Whether the given statement is true or false.
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In a service operation, we can compute the value-added time by simply looking at thelabor content. True or false?a. Trueb. False
An efficient system can be ineffective and vice versa.
Select one:
a. True
b. False
When an operation improves its efficiency, its revenue will always stay constant, whileits costs will go down. True or false?a. Trueb. False
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- A management method in which managers and employees commit to a process of continuousimprovement is best described asa. total quality management.b. business process improvement.c. lean accounting.d. the theory of constraintsarrow_forwardA manager wants to determine the number of containers to use for incoming parts for a kanban system to be installed next month. The process will have a usage rate of 80 pieces per hour. Because the process is new, the manager has assigned an inefficiency factor of .35. Each container holds 45 pieces, and it takes an average of 75 minutes to complete a cycle. How many containers should be used? As the system improves, will more or fewer containers be required?arrow_forwardIndicate whether the statement is true or false. Components in a system are in parallel if the performance of the entire system depends on all its components functioning properly.arrow_forward
- In your dissertation research or in other real-life situations, you may discover the need to implement a new operating solution in a system that was designed around a completely different philosophy. One classic example of this situation arises when attempting to implement just-in-time (JIT), Lean, Six Sigma, or other pull solutions in an operating plant that has been designed and managed around the traditional American push philosophy. For this assignment, you will write a paper analyzing the challenges involved in implementing a solution within a system that has been designed and operated under a competing, incompatible philosophy, using the implementation of pull manufacturing in a historically push operation as an example. Respond to the following in your paper: Explain the fundamental principles of the push- and pull-manufacturing philosophies. Highlight the critical differences between these two philosophies, explaining why they are fundamentally incompatible. Describe the…arrow_forwardIn your dissertation research or in other real-life situations, you may discover the need to implement a new operating solution in a system that was designed around a completely different philosophy. One classic example of this situation arises when attempting to implement just-in-time (JIT), Lean, Six Sigma, or other pull solutions in an operating plant that has been designed and managed around the traditional American push philosophy. For this assignment, you will write a paper analyzing the challenges involved in implementing a solution within a system that has been designed and operated under a competing, incompatible philosophy, using the implementation of pull manufacturing in a historically push operation as an example. Respond to the following in your paper: Create an implementation plan that addresses each of the issues you have identified, thus maximizing the chances for the successful implementation of your pull solution. Be sure to explicitly and clearly include and apply…arrow_forwardA manager wants to determine the number of containers to use for incoming parts for a kanban system to be installed next month. The process will have a usage rate of 88 pieces per hour. Because the process is new, the manager has assigned an inefficiency factor of .23. Each container holds 58 pieces and it takes an average of 70 minutes to complete a cycle. How many containers should be used? (Round up your answer to the next whole number.) Number of containers As the system improves, will more or fewer containers be required? multiple choice More Fewerarrow_forward
- Which of the following statements is true? In a factory operating at capacity, every machine and person should be working at the maximum possible rate. One way to increase the effective utilization of a bottleneck is to reduce the number of defective units.arrow_forwardCompare and contrast the following two situations: A company's lean system stress teamwork. Employees feel more involved and, therefore, productivity and quality increase at the company. The problem is that workers also experience a loss of individual autonomy. A humanities professor believes that all students want to learn. To encourage students to work together and learn from each other--thereby increasing the involvement, productivity, and the quality of the learning experience--the professor announces that all students in the class will receive the same grade and that it will be based on the performance of the group.arrow_forwardThe implied utilization can never be bigger than 100 percent. True or false?a. Trueb. Falsearrow_forward
- . Which of the following items would be considered an input in the operations of a softdrink manufacturer?a. Brand imageb. Bottling machinesc. Empty bottlesd. Workersarrow_forwardIf customers want to have 1000 units over 10 days, one should aim at producing100 units per day instead of doing 111 units per day in the beginning and then having alittle safety buffer at the end. True or false?a. Trueb. Falsearrow_forwardWhich of the following is not included in the procedures of applying the Theory of Constraints for process improvement? Identifying the new weakest link and doing the improvement process over again Identifying the weakest link in the chain. Do not place a greater strain on the system than the weakest link can handle. Concentrate improvement efforts on strengthening the processes after the weakest link.arrow_forward
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