Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 1, Problem 12PA
Summary Introduction
To determine: The items that are considered as a resource in the operations of a movie theater.
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A business focusing on increasing the efficiency of its operations is more directly addressing:
a. Consistent Quality
b. Low-Cost
c. Variety
d. Volume Flexibility
Which of the following items would be considered a resource in the operations of amovie theater?a. Popcornb. Projectorc. Printer inkd. Soda
Which of the following items would be considered an input in the operations of a doctor’s office?a. Examination tableb. Nursec. Needled. Stethoscope
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- 18 Partial online offers refer to services that cannot be completed without at least one offline step. Select one: a. True b. Falsearrow_forward5- Which of the following statement is relevant to services? a. Services can be measured b. Services are perishable c. Services can be warehoused d. Services can be storedarrow_forwardPlease do not give solution in image formate thanku. Avis Company is a car rental company that is located three miles from the Los Angeles airport (LAX). Avis is dispatching a bus from its offices to the airport every 3 minutes. The average traveling time (round-trip) is 10 minutes. a.How many Avis buses are traveling to and from the airport? (Do not round intermediate calculations. Round your answer to 1 decimal place.)arrow_forward
- A company is increasing the percentage value-added time in the operation. Its value-addedtime and its flow rate remain unchanged. What will happen to its inventory turns? (Recallfrom Chapter 2 that inventory turns are computed as flow rate divided by inventory.)a. Inventory turns will go up.b. Inventory turns will stay constant.c. Inventory turns will go down.d. Cannot determine from the given informationarrow_forward31- Which one of the statements is relevant to the services? a. Services are perishable b. Services can be measured c. Services can be stored d. Services can be warehousedarrow_forwardIf the cost of goods manufactured is higher than the cost of goods sold, which of the following is correct? A. Finished Goods Inventory has decreased. B. Work in Process Inventory has decreased C. Finished Goods Inventory has increased. D. Work in Process Inventory has increased.arrow_forward
- . Which of the following items would be considered a resource in the operations of a softdrink manufacturer?a. Waterb. Bottling machinesc. Empty bottlesd. Sugar and/or concentratearrow_forwardn a manufacturing process, a molded part spends 7 hours in inventory before being placed in a deburring machine, where the part is processed for 2 minutes. After deburring, the part spends 4 hours in inventory waiting for its turn on the polishing machine. The part then spends 7 minutes in polishing before waiting 6 hours in line to be painted. The part goes through a painting process that takes 7 minutes, then spends 11 hours in inventory before being shipped to the customer. What is the percentage of value-added time for the part?arrow_forwardThe mailroom receives checks and remittanceadvices from customers in payment of their accountsreceivable. The clerk reviews the documents for completenessand correctness, sends the checks to thecash receipts department, and sends the remittanceadvices to the AR department. The AR clerkreceives the remittance advices and updates the customers’AR records from the PC in the AR department.The cash receipts clerk receives the checks andposts them to the cash receipts journal from the PCin the department. The clerk then sends the checks tothe bank for deposit.RequiredPrepare a system flowchart of the proceduresdescribed previously.arrow_forward
- What type of information system is shown in McDonald’s commercials where food ordering is done through a large touch screen?* Management Information System Executive Support System Decision Support System Transaction Processing Systemarrow_forwardYou are a Systems Analyst in a famous Burger chain. Due to its popularity, the demands from customers also increased exponentially. The CEOs of this restaurant expressed their concern that they are not able to meet such a high demand causing more wait times for customers during lunch hours, always running low on inventory due to which food preparation is impacted. Your task is to determine the requirements in the areas of Inventory Management, Marketing, Customer Service and Food Preparation. You decide that the best way to collect requirements from cooks and waiters is to interview them. You also decide to prepare a questionnarie to distribute to customers. 1. Assume you are preparing a Customer Satisfaction Questionnaire. Prepare 6 questions that you would ask , 3 open and 3 closed 2. What type of questions would you ask the waiters and cooks? Prepare a total of 6 questions that you would ask waiters and cooks. Your questions must be a mix of both open and closed ended.arrow_forwardRefers to the range of the number of items produced by the operation over a givenperiod of time. choose the correct answer(1) Volume of output.(2) Variation of output.(3) Variety of output.(4) Transformation process.(5) Transmission processarrow_forward
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